Business Development Director
Listed on 2026-07-12
-
Sales
Operations Management -
Management
Operations Management
Location: Greater London
itsu [grocery] is hiring a Business Development Director
itsu [grocery] is looking for a Business Development Director to join our ever-expanding UK team.
About Usitsu is a dynamic and fast-growing chain of Asian-inspired healthy food restaurants.
itsu [grocery] brings the itsu vision into retail and wholesale worldwide.
As Business Development Director, you’ll report into the joint managing director and have control of three separate functions:
Category management – be the partner of choice with key customers in frozen, noodle cups, world foods, and stir fry;
Revenue growth management – monitor spend between GSV and NSV, drive evaluation culture, govern pricing, and guide through CPI; and Sales – total P&L ownership of sales outside of grocery, with key focus on OOH, online, and convenience.
- 10 years+ experience in FMCG from start-up to blue chip
- Cross functional experience covering key commercial departments
- Senior relationship management experience with key UK retailers
- Total P&L understanding from GSV to EBITDA
- Strategic thinking and experience of long-term planning
Leadership of teams and creating a winning culture - Flexibility to change, ability to adapt and thrive
- An eye for detail
- A can-do attitude, willing to get your hands dirty when required
- Works well cross functionally with all departments
- Sales – under your leadership your team will:
- Grow our existing portfolio of customers outside of grocery, outperforming grocery customers and focusing on distribution and relationships early on
- Understand the convenience channel, focusing on quick wins and longer-term play of unlocking new customers
- Lead a team that adapts to change and quickly builds strategic plans to keep customers’ minds
- Unlock new business in desired channels
- Lead the noodles team to win OOH business to provide presence in smaller retailers
- Grow the wholesale channel to facilitate wins in new customers
- Revenue growth management – under your leadership your team will:
- Create the promotional strategy across all categories and channels, with rationale aligned to business strategy
- Work with the sales team to have regular check-ins and create an evaluation culture ensuring every pound spent works for us
- Input into the gate meeting process to shape business strategy for NPD launches
- Set the pricing strategy for existing and new SKUs with all customers
- Focus on top retailers and support small customers on spend between GSV and NSV
- Become a business partner for the international team with indirect customer base included
- Work with commercial finance to drive P&L insight from top to bottom
- Category Management – under your leadership your team will:
- Work with all retailers to become their partner of choice in key categories year-round, especially during range reviews, NPD listings, and distribution changes
- Provide the sales team with compelling decks to promote category approach to NPD listings
- Own category data spend, using right data for right output
- Support in gate meetings to shape NPD for retailer success
- Ensure the right share of space and trade is produced and acted upon with retailers
- Competitive salary
- Flexible working hours
- Generous bonus scheme
- 25 days holiday + bank holidays pro rata
- Health insurance
- Company pension scheme
- Free itsu lunch, daily
- 50% discount in itsu restaurants
- Training budget to support your development
- start date:
October
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