VodafoneThree - Retail Sales Advisor - White

Location:

White City Store, London

Salary: £15.10 per hour plus bonus and benefits

Working Hours:

Full time 40 hours per week to include Weekends & Bank Holidays

Create & maintain rapport with the customer, understand and meet their needs and deliver a brilliant customer experience that is right first time, while also exceeding sales targets both individually and as a team. To approach every interaction with customers as an opportunity to increase revenue and customer experience, using solution‑based selling and offering products and services that meet the customer’s needs.

• Provide expert knowledge of Vodafone products, services, and processes and their unique selling points throughout a customer’s relationship with us
• Always act with good conduct, ensuring our customers are given correct and relevant information ensuring their needs are met and allowing them to make an informed decision
• Deliver exceptional service to Vodafone customers and take personal ownership for meeting their needs
• Meet and exceed individual sales targets and ensure compliance against key metrics
• Undertake regular learning and development and align with company and FCA requirements
• Always adhere to company and regulatory policies and guideline
• Participate in Vodafone’s security vetting process whenever required

• Level‑headed, mature mind‑set
• Enthusiastic, energetic and driven
• Able to commit to weekend work as well as weekdays
• Opportunity to work for one of the UK’s most valuable brands

Great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. Personalised benefits for you and your family such as discounts, vouchers, a pension plan.

Career support through learning tools and top‑notch parental leave policies.

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

Reasonable adjustments and accessibility requests can be accommodated.