Sales - Tendering Specialist

The Sales / Tendering Specialist is responsible for handling customer inquiries, preparing quotations, managing tender documentation and coordinating with field sales teams and technical departments to ensure smooth and efficient sales processes. This target‑driven role requires a proactive approach to converting inquiries into sales, preparing competitive quotations, and supporting tender submissions. Success is measured against monthly and quarterly sales targets.

• Respond to incoming inquiries via phone, email, or online platforms, providing product information and guidance on lift solutions.
• Generate accurate and competitive quotes for lift installations, repairs, modernisations, and maintenance contracts.
• Assist in preparing and submitting tender documents, ensuring compliance with client requirements and deadlines.
• Maintain records of customer interactions, quotations, and sales activities using CRM systems.
• Stay up to date with lift products, services, and technical specifications to effectively communicate with clients.
• Work closely with field sales representatives, engineers, and project managers to support sales efforts and resolve customer queries.
• Track and follow up on quotations and proposals to convert leads into sales.
• Provide regular updates and reports on sales activity, pipeline status, and customer feedback.

• Good communication and interpersonal skills.
• Experience in sales or sales support, preferably in a technical or engineering environment.
• Ability to understand and explain technical products and services.
• Proficiency in Microsoft Office and CRM software.
• Attention to detail and strong organisational skills.
• Knowledge of lift industry standards and terminology (preferred but not essential).

Work Environment
:
Office‑based with occasional client meetings or site visits. Fast‑paced and collaborative setting, often working to tight deadlines.

• Competitive salary
• 25 days holiday plus 8 bank holidays and 1 volunteering day
• Pension scheme
• Development opportunities and reviews to help achieve professional goals
• Quarterly commission
• Dental insurance
• Medical plan
• Gym Flexi membership
• KONE discounts
• 24/7 GP support & wellness access
• Hybrid working arrangements