Sales Associate - Bond

A Chloe Sales Associate (Stylist) is an ambassador of the Maison, in charge of welcoming every guest into the Chloe family. They are a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience.

• Delivers exceptional customer service and takes pride in developing long‑term relationships
• Is aware of CRM targets and actively engages in all actions to reach them
• Implements personalised reach‑out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe
• Consistently captures client data and takes notes of all qualitative information
• Knows their portfolio of clients

• Has at heart to offer excellent client service and delivers strong business performance
• Uses all omnichannel services available to grow sales
• Is aware of boutique and individual sales and KPIs targets and actively engages in all actions to reach them
• Actively completes trainings and participates in all commercial activities set by Boutique Management
• Consistently works to achieve given sales, KPIs and CRM targets
• Is aware of local trading environment and competitors’ activities

• Ensures impeccable store environment, BOH and grooming at any time of the day and supports colleagues and managers
• Proactively informs boutique management of any structural repair needed in store to ensure a luxurious environment at all time
• Implements all guidelines related to store and BOH management and participates in inventories
• Supports after sales clients and follows up to ensure impeccable after sales service
• Complies with established Richemont policies and standards

We look for people who demonstrate entrepreneurship, who cherish togetherness, and strive for excellence, who embrace creativity and who aim to have a positive impact.

An additional language would be beneficial, in particular Mandarin or Arabic.

As a significant member of the Chloe community, you are also part of a much bigger family  strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals.