Associate Account Executive

IPC is a global fintech company that puts people at the center of innovation. With a strong global footprint, we empower financial institutions and capital markets with advanced cloud-based trading communications and managed connectivity solutions.

Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency.

Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success.

Our Customer Success and Sales teams are a dynamic and collaborative group committed to driving growth in the fintech space. We operate globally with teams based in 11 countries, ensuring seamless coverage and support for our global client base. Our Sales team works closely with Customer Outcomes, Marketing, and Network Services colleagues to ensure a strategic approach to driving revenue and delivering exceptional client experience.

As part of a fast-paced environment, the team thrives on innovation, continuous learning, and celebrating individual and collective success.

The Associate Account Executive is a hybrid role designed as a development path into full Account Executive / Sales Executive responsibilities. You will combine inside sales activity with hands-on order processing, deal follow-up, and day-to-day client service support for a book of accounts managed alongside one or more Senior Account Executives.

You will act as a trusted point of contact for clients on order status, service requests, and account questions — much like a Client Service Manager — while also generating and qualifying new opportunities and supporting the Senior Account Executive team through the full sales cycle. You will be expected to attend on-site client meetings, build genuine relationships with client contacts, and represent IPC professionally in front of both prospects and existing clients.

This role is based in [New York City, London, Singapore, Hong Kong] working in the local Time Zone, with a hybrid schedule that includes regular in-office days and periodic on-site client visits. You will primarily engage with clients in [North America, ENEA, APAC] but may support meetings and collaboration across the broader global team as needed.

This is a growth-track position. With demonstrated performance, the expectation is that an Associate Account Executive will progress to a Sales Executive role within approximately 2–3 years, at which point they will manage their own account stack with full ownership of revenue and client relationships.

You will support revenue growth and client retention by combining prospecting, order and deal support, and proactive client service, building the foundation and track record needed to take on a full account stack.

• Identify and qualify prospects via outbound calling, email campaigns, research, and networking to build a pipeline of qualified leads
• Support Senior Account Executives on discovery calls, product demonstrations, and presentations, articulating the value of IPC's products and solutions
• Contribute to pipeline development and quota attainment through booked meetings, qualified opportunities, and supported deal closures

• Process new orders, upgrades, and service change requests accurately and on time, coordinating with Sales Operations, Legal, and Provisioning
• Track deals from verbal agreement through signed contract and billing activation, following up proactively to remove roadblocks
• Maintain meticulous records of orders, client interactions, and deal status within , providing accurate activity and pipeline reporting

• Serve as a responsive day-to-day point of contact for an assigned set of clients on order status, billing questions, and service requests
• Attend on-site client meetings alongside Senior Account Executives, building direct relationships with client contacts…