Account Lead, Powered TodayTix

About Today Tix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry‑leading technology. Our portfolio of brands—including Today Tix, New York Theatre Guide, London Theatre, Show‑Score, Arthouse, Arthouse London, and Secret Cinema—connects millions of customers with the best in live entertainment.

Powered by vast data and insights, TTG helps theatres, producers and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world.

In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world‑defining live experiences. Together, we’re expanding our reach, deepening our impact and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase and engagement.

We thrive in a nimble, growth‑oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often and expect everyone to take ownership of their impact—because we’re building the future of live events and there’s no script for what comes next.

New joiners are set up for success with a 90‑day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice‑yearly performance reviews focused on impact and development.

Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans—people who love theatre and live experiences and support each other just as much as they challenge each other to do great work.

We are seeking outstanding applicants of all backgrounds to bring new voices, talent and perspectives to the table. We encourage all to apply.

Powered by Today Tix (PxT) is Today Tix Group’s enterprise ticketing and commerce platform, providing the technology that helps the world’s leading cultural organisations, attractions and live events power their box office, grow their audiences and sell more tickets.

As PxT grows across new partners, new verticals and the expanding MARI portfolio, the success of our clients depends on more than great technology. It depends on someone who understands their business, brings the right people together and ensures the full Today Tix platform delivers on its promises.

The Account Lead serves as the primary owner for a portfolio of PxT’s most strategic clients once they have entered implementation. You’ll serve as their trusted advisor, coordinate cross‑functional teams around a shared account strategy, and ensure clients experience one connected Today Tix rather than a collection of individual teams.

If you enjoy becoming indispensable to your clients, solving complex problems across multiple teams and helping shape how a fast‑growing platform serves its most strategic partners, you’ll thrive in this role.

Please note:

This is a full‑time position. Qualified candidates must be based in the London area. We encourage collaboration by working a minimum of three days per week in the office, with flexibility to choose where you work for the rest of the week.

• Every strategic client has a clear owner ->
  Clients know exactly who to call. Internal teams know who is responsible for driving overall account success. There is no ambiguity about accountability.

• You know the business better than anyone ->
  You know your clients’ business inside and out. You understand their goals, performance across the Today Tix ecosystem, key risks and long‑term growth strategy.

• Commitments become outcomes ->
  Client commitments translate into successful outcomes. Delivery stays on track, risks are surfaced early and clients achieve the value they expected from the platform.

• Accounts deepen their partnership with TTG ->
  Renewals are proactive, expansion is deliberate and value‑driven. Client growth is planned, measurable and tied to clear business outcomes.

• Cross‑functional teams stay coordinated around client priorities ->
  You coordinate effectively across teams, surface risks early and…