Sales Operations Specialist

Sales Operations Associate - Tech Recruitment

Location: London

Working Pattern: 4 days per week in the office

Experience Level: Entry to Mid-Level

We are looking for an organised, commercially minded Sales Operations Associate to support the performance and efficiency of our team.

Working directly with the Head of Finance & Data, you will help deliver accurate sales analytics, maintain strong data standards, improve processes, and ensure our CRM and wider technology systems are used effectively.

This is a varied role suited to someone who enjoys working with data, systems, and people, and who wants to build a career within sales operations, commercial operations, or revenue operations.

• Work directly with the Head of Finance & Data to provide timely sales analytics, including weekly pipeline analysis, forecasting, and sales results
• Maintain accurate and up-to-date information across the CRM and wider sales technology systems
• Assist regular reporting covering revenue, pipeline, activity, conversion rates, and individual performance
• Assist with sales forecasting, pipeline reporting, and performance analysis
• Assist the driving of productivity through lead enrichment, pipeline management, and innovative analytics
• Ability to identify trends, risks, and opportunities within sales and recruitment data
• Contribute to the creation and development of dashboards
• Continuously identify opportunities to improve processes, increase efficiency, and eliminate manual tasks
• Monitor CRM usage and support consultants in maintaining high data standards
• Support the onboarding and training of employees on internal systems and processes
• Assist with sales campaigns, lead lists, market mapping, and business development activity
• Work with external technology providers to resolve system issues and implement improvements
• Complete general commercial and operational projects for the leadership team

• Highly organised with excellent attention to detail
• Comfortable using CRM systems and learning new technology
• Proficiency in Microsoft Excel, Word, PowerPoint and Google Sheets
• Commercially aware and interested in sales performance
• Confident communicating and working with employees at all levels
• Ability to manage multiple priorities in a fast-paced retail environment.
• Able to identify problems and suggest practical improvements
• Positive attitude, willingness to learn, and a collaborative mindset
• Previous experience within sales operations, recruitment operations, data, administration, or a similar commercial support role would be beneficial

• Experience using CRM platforms, ideally Source Whale or Loxo
• Previous experience within recruitment, consulting, or professional services

• Hybrid working, with four days per week in the office
• Creative, fun, and contemporary working environment
• Access to market-leading CRM systems and recruitment technology stacks
• Regular team incentives and social events
• Training and development opportunities
• Clear progression into Sales Operations, Commercial Operations, or Revenue Operations
• The opportunity to work directly with senior leadership and contribute to business growth