Sales Manager

Duties and responsibilities related to the Sales Manager role

As Sales Manager, you will be responsible for driving revenue and building strong client relationships across key market segments. You will identify new business opportunities, manage existing accounts, and represent Park Hyatt London River Thames with professionalism, warmth and confidence.

You will proactively source, develop and convert business for the hotel, supporting rooms, groups, events and other revenue opportunities in line with the hotel’s commercial strategy. You will conduct sales calls, client appointments and hotel show rounds, creating memorable experiences that reflect the hotel’s luxury positioning.

You will maintain a strong understanding of market trends, competitor activity and client needs, using this insight to support sales planning and account development. Working closely with the wider Sales, Revenue and Operations teams, you will help ensure a seamless experience for clients and guests.

You will prepare proposals and presentations, maintain accurate account records and activity reports, and attend networking events, trade shows and client functions to promote the hotel and strengthen Hyatt’s presence in the London market.

You are a confident and commercially focused sales professional with strong experience in hospitality and luxury hotels. You are proactive, organised and target driven, with strong communication skills and a natural ability to build lasting relationships.

You enjoy identifying new opportunities, understanding client needs and delivering a high level of service. You are comfortable working in a fast paced environment, managing multiple priorities and collaborating with different teams to achieve shared goals.

You bring a passion for luxury hospitality, a positive attitude and the ambition to grow your career with Hyatt.

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
• Business attire laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide