Dior LCP Fragrance Consultant - Selfridges Job London area,England UK,Sales

HOURS:
Full Time

Do you wish to join the House of Dreams?

In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.

You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.

This Vision Is Carried By Our Six Values That You Will Embody Daily As Designers Of Dreams - Values That Engage And Define Us

Create Passionately

Excel for ultimate luxury

Lead with audacity

Cultivate Triumphant inclusivity

Commit and act to re-enchant the world.

Design your dreams with Dior.

Your Impact
As a Beauty Consultant for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving fragrance & beauty sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers.

Position
POSITION: DIOR LCP FRAGRANCE CONSULTANT

LOCATION:

Selfridges, W1 London

HOURS:

Full Time
Do you wish to join the House of Dreams?
In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.
You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.
This Vision Is Carried By Our Six Values That You Will Embody Daily As Designers Of Dreams - Values That Engage And Define Us
Create Passionately
Craft together with joy
Excel for ultimate luxury
Lead with audacity
Cultivate Triumphant inclusivity
Commit and act to re-enchant the world.
Design your dreams with Dior.
Your Impact
As a Beauty Consultant for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving fragrance & beauty sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers.
Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.
Position

JOB RESPONSIBILTIES Sales

To be an expert in Fragrance, makeup and skincare, able to present and apply products to inspire and gain new clients
To pro - actively sell Parfums Christian Dior products and provide a luxury standard of service and experience to customers
To be aware of and achieve or exceed sales targets, as set by your line manager
To pro - actively link & cross sell over all product categories, to increase average transaction value (ATV) and items per transaction (IPT)
KPI - To achieve set sales targets

Service

To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients
To initiate contact with clients and welcome them both on counter and through traffic stopping
To develop personal relationships with clients and gain loyalty, introducing the DIOR "My Exclusive Loyalty Programme" reward scheme to all clients
To educate clients on Parfums Christian Dior products and the brands rich heritage
KPI - to deliver expertise in a Clients Experience (CX) & NPS feedback scores

General

To participate in merchandise management and ensure that it is in line with Corporate guidelines, protecting the brands image
To monitor stock levels, report any issues and ensure that there are sufficient levels
To adhere to all company procedures and policies, as outlined in the employee handbook
To Build a strong Brand database - update ipos tool with client data including all sales and client profile
To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments)
The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects

Profile

Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.

Soft Skills That Align With Our Values

Create Passionately:

Creative: able to recreate the emotions in clients of what fragrance was designed to encapsulate.

Lead with Audacity:

Tenacious: willing to go the extra mile to ensure customer leaves having received the very best luxury service.
Driven and results orientated: seeking out ways to continually grow the business through events and counter activity.
Self-confident: able to approach and engage with customers at ease, using your strong selling skills.

Excel for Ultimate Luxury:

Immaculately groomed and presented: embodying the elegance that customers have come to identify with Parfums Christian Dior.

Hard Skills

Previous experience working in a luxury, consultative sales role is required.
Experience in beauty and/or fragrance sales is advantageous.
Expert knowledge of fragrances: able to evoke passionate responses to fragrance notes.
Product knowledge: knowledgeable on all Parfums Christian Dior products, especially fragrances.
Selling techniques: proven ability to achieve or exceed sales targets and link-sell across product categories.
Client relationship management: ability to…