Sales Negotiator

Premier Work Support are currently recruiting for a permanent Sales Negotiator for our prestigious client based in Erith.

Job role:

We are looking for an experienced Sales Negotiator to join a small team that aims to exceed expectations of customers by effectively identifying and matching customer needs in a professional, responsive and effective manner. Maximising the margins generated from every customer opportunity using a combination of upselling, account management, new customer acquisition and cross selling.

Key responsibilities:

* Handle sales calls to existing customer base with the specific aim of cross selling other products, matching customers current and potential future needs.

* Researching, making contact and gaining new customers.

* Acquiring new customers via referrals from the existing customer base.

* Dealing with customers in a polite and friendly manner, maximising customer retention and exceeding customers expectation of service.

* Identifying all correct customer needs and investigating future potential needs through effective accounts management.

* Log and provide an effective response and resolution to customer enquiries and requests for information.

* Ensure all complaints are handled in a polite and professional manner and are appropriately logged into the complaints system.

* Ensure all calls comply in accordance to the company standard including data protection, domestic pricing and the company sales approach.

* Recording all customer interactions in line with the company guidelines and standards.

* Develop and maintain a comprehensive knowledge and understanding of the company's products and services.

* Identifying gaps in knowledge and proactively seeking out resources to learn.

* Using IT systems effectively to maximise efficiency.

* Reporting to the sales manager.

* Adhering to Health, Safety and environmental policy.

Requirements:

* Proven experience in Sales, account management or customer-facing roles.

* A strong understanding of Excel and Outlook.

* Attention to detail and highly motivated.

* Ability to problem solve.

Due to the requirements of the role candidates must have their own transport.

You will be working Monday to Friday, 9am - 5pm

If you feel this is the role for you, please apply online today!