Retail Sales Advisor Covent Garden 40 hours per week

The Company We are recruiting for a Part-Time 20-hour Sales Advisor at our Covent Garden store! The Swatch Group is an international group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its 17 watch and jewelry brands as well as by its two retail brands, Tourbillon and Hour Passion.

The Group’s production companies also supply movements and components to third-party watchmakers. The Swatch Group is also a key player in the manufacture and sale of electronic systems used in watchmaking and other industries. With its watch brands, it is also a leader in the field of sports event timing as official timekeeper and data-handler of most of the Olympic Games of the last decades and major international sports events.

The Swatch Group has a unique emotional culture. Beauty, sensuality, emotions in watches are as much part of it as high-tech, quality and added value on the customer’s wrist. Both, emotional poetry and innovation play an active part in the commitment to its customers. The Swatch Group was founded in 1983, by Nicolas G. Hayek. It grew out of the merger of two big Swiss watch groups, ASUAG and SSIH.

The Group has since shown steady growth in key financials, leading to records. Today Swatch Group employs more than 33,500 people in over 50 countries.

The Company We are recruiting for a Part-Time 20-hour Sales Advisor at our Covent Garden store! The Swatch Group is an international group active in the manufacture and sale of finished watches, jewelry, watch movements and components. Swatch Group supplies nearly all components required for the watches sold by its 17 watch and jewelry brands as well as by its two retail brands, Tourbillon and Hour Passion.

The Group’s production companies also supply movements and components to third-party watchmakers. The Swatch Group is also a key player in the manufacture and sale of electronic systems used in watchmaking and other industries. With its watch brands, it is also a leader in the field of sports event timing as official timekeeper and data-handler of most of the Olympic Games of the last decades and major international sports events.

The Swatch Group has a unique emotional culture. Beauty, sensuality, emotions in watches are as much part of it as high-tech, quality and added value on the customer’s wrist. Both, emotional poetry and innovation play an active part in the commitment to its customers. The Swatch Group was founded in 1983, by Nicolas G. Hayek. It grew out of the merger of two big Swiss watch groups, ASUAG and SSIH.

The Group has since shown steady growth in key financials, leading to records. Today Swatch Group employs more than 33,500 people in over 50 countries.

• Greet and serve all customers providing a fast friendly service
• Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary
• Ensure good knowledge of all functions of watches and other Swatch products
• Provide reliable information to customers in all matters relating to guaranteed and after sales service
• Help display merchandise as directed
• Contribute to the store reaching its monthly sales targets
• Oversee colleagues on the shop floor to ensure best practise is adhered to at all times, providing on the spot feedback when required Security
• Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till
• Maintain/build a general awareness of products and security hot spots
• Follow Company policy and procedures for opening/closing the store
• All transactions to be handled in a responsible and secure way Reporting
• Accurate reporting of all administration and stock control
• Collation of sales figures
• Clearly articulate/communicate any issues the store has had in the absence of the Store Manager and/or Assistant Manager Care of the Store
• Ensure the store is kept clean and presentable at all times
• Delegate tasks to colleagues to ensure productivity during peak trade Communication
• Adhere to company policies and…