Telesales Executive

KPay Group (“KPay”) is a leading fintech company committed to empowering businesses of all sizes through simple, seamless, smart and secure technology solutions.

Serving more than 89,000 merchants across Australia, Hong Kong, Japan, and Singapore, KPay helps unlock growth potential by building a one-stop platform for financial management, business operations, and digital transformation.

In 2024, KPay raised a record-breaking USD 55 million in its Series A funding round - the largest globally in the payments sector that year. The company has since been recognised as Pay Tech of the Year at the 2025 Asia Fin Tech Awards, selected on Forbes Asia’s 100 to Watch list in 2025 and ranked among the Singapore's Top Fin Tech Companies 2026 list, curated by Tech in Asia and Statista.

This role will be based in either London or Manchester.

• Make a high volume of outbound calls daily to prospective merchants from provided lead lists and self-sourced prospects.
• Self-Prospecting: Don't just work off the lead list — actively source and build your own leads too, so you're not solely reliant on what's handed to you.
• Quality Over Quantity of Appointments: Focus on booking well-qualified appointments for the field sales team, not just volume — take the time to properly qualify each lead so the appointments you generate actually convert.
• Clearly and confidently pitch KPay's solutions
  , tailoring the message to the prospect's business needs, speaking with genuine confidence on every call.
• Qualify leads and either close sales directly or book qualified appointments for the field sales team.
• Meet daily/weekly call volume and conversion targets.
• Accurately log call outcomes, lead status, and follow-up actions in the CRM.
• Handle objections professionally and follow up persistently with warm leads.
• Learn Fast: Quickly pick up new product features, pricing, and use cases as KPay's offering evolves, so your pitch stays sharp and up to date.
• Collaborate with the Business Development and Marketing teams to refine scripts and messaging based on market feedback.

• Genuinely driven to hit high targets — not satisfied with "just dialing," but motivated to actually serve merchants well and win their trust.
• Excellent communicator — confident, clear, and persuasive on the phone, with a strong ability to handle objections smoothly rather than getting stuck or giving up.
• Smart, creative, and caring — able to think on your feet, adapt the pitch to each merchant, and genuinely care about getting them the right solution.
• Strong team player — happy to share learnings, support teammates, and pull together with the wider Telesales/BD team towards one shared goal rather than just individual numbers.
• Resilient and comfortable with high call volumes and rejection.
• Good organisational skills and comfortable using CRM systems.