Senior Sales Manager Groups

Additional Information

Job Number

Job Category Sales & Marketing

Location 10 Wardour Street, London, England, United Kingdom, W1D 6QF
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Schedule Full Time

Located Remotely? N

Position Type Management

Join our vibrant commercial team at W London as our Senior Sales Manager
- Groups & MICE!

Located in Soho, W London owns the stage in the epicentre of the city’s cultural core. Plugged in to the pulse of London’s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End.

• Meals
  - Tasty and Varied Complimentary Meals in our Green Room canteen.
• Accommodation Service Charge
  - Paid each month!
• Bonus Plan
  - Eligible for our sales bonus programme
• Learning and Growing
  - Access to the best digital and classroom based training resources and cross exposure opportunities
• Apprenticeships
  - Opportunities to undertake an apprenticeship to support your development in your role.
• Holiday - 23 days of holiday excluding public holidays (increase to 27 days with length of service
• Uniform Dry Cleaning
  - Complimentary, on site.
• Company Pension Scheme – Save for your future.
• Take Care
  - Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
• Celebrate
  - Awards and Recognition Celebrations
• Benefit Hub
  - Access to further discounts for shopping, cinema tickets, technology and more!
• Events
  - Monthly Calendar of Associate Focused & Fun Events
• Long Service Recognition
  - Dedicated appreciation events for when you reach career milestones within the company.
• Global Marriott Hotel Discounts – Accessible to you and your loved ones, travel the world with Marriott International.
• Food & Beverage Discounts - 20% Discount in all F&B outlets within Marriott Properties
• Spa Discounts – 30% discount in our Away Spa

• Attends customer events, trade shows and sales missions to maintain, build and develop relationships with Marriott Global Sales Offices (GSOs) key stakeholders and customers in key-feeder markets.
• Build and maintain long-term relationships with existing and potential clients through regular communication and networking.
• Effectively presents hotel benefits and features based on customer needs.
• Utilizes negotiation skills and creative selling abilities to uncover new business.
• Utilize digital marketing channels, including social media, email marketing, and online advertising, to reach target audiences effectively.
• Support the hotel’s service and relationship strategy, driving customer loyalty by engaging and connecting with new customers and inspiring guests through each customer experience.
• Develop and manage relationships with key stakeholders, both internal and external

• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the MICE & Group segments.
• Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the MICE & Group segments.
• Assists with the development and implementation of promotions, both internal and external.

• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
• Develops and implement sales strategies to achieve property’s objectives whilst consistently analysing market information.

• Analyses market information by using sales systems and implements strategy to achieve property’s financial room goals.
• Assists Revenue Management with completing accurate six period projections.
• Reviews guest satisfaction results to identify areas of improvement.
• Support Director of Sales & Distribution in preparation of regular reports on sales performance, including reporting on KPI target results, market trends, and competitor activities for management review.

• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
• Interacts with guests to…