Senior National Account Manager

Description About Charlotte Tilbury Beauty Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing.

Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC.

Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury. We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us. About the role

We’re looking for an ambitious Senior National Account Manager to join our fabulous EU commercial team. You’ll be responsible for nurturing and establishing strategic partnerships with our Retail partners as well as identifying new commercial opportunities, negotiating best in class reciprocal support to effortlessly bring the Tilbury magic to life online.  You’ll have a limitless commercial mindset with proven experience working as a National Account Manager or Senior National Account Manager.

You will be highly numerate, target-driven, commercially savvy, keen to find creative solutions to challenges and passionate about working in the beauty industry. As a Senior National Account Manager you will Establish and maintain amazing and collaborative relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure that the Charlotte Tilbury brand is positioned to deliver more than its due share of voice, visibility and exposure.

Conduct successful commercial negotiations on terms, pricing, distribution, online real estate and support packages with Buying and Merchandising teams.

Ensure a top-line and detailed understanding of retail context and category performance to identify retail opportunities and strategic needs.

Fully accountable on all net and retail sales forecasting for remit within EU region, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner.

Deliver limitless plans to maintain and drive #1 ranking in all categories Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with Supply Chain and Demand Planning.

Manage each account P&L, balancing investment with top-line opportunity; monitor retailer profit contribution and achieve agreed profit.

Retain agility to react to retail trends and maximise opportunities across retailers and monitor, manage, and optimise performance.

Work closely with Operational Marketing, Visual Merchandising, PR, and Digital to create and deliver an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, retailer animation, considering both customer acquisition and retention. Review implementation and performance vs expectations on a regular and appropriately frequent basis.

For new trading partners, onboard and build out bespoke launch plans appropriate to the market and retailer to reach and sustain #1  a visionary. Help everyone see and be excited by what's possible. Support the development and performance of the EU Commercial team, including building functional expertise and relationship management with the trade teams

Supporting team with key decision making and strategy, but giving autonomy and accountability.

Coach, motivate and…