Account Manager

Account Manager

Allied Offsets was created by Allied Crowds, a data and tech firm based in London. We are expanding our product offering and are looking for the right people to help us grow.

Allied Offsets is the world’s largest database and market intelligence provider for the voluntary carbon market. Built on the belief that reliable data drives real climate impact, we provide verified data, analytics, and insights that make carbon markets simpler and reliable. By enabling better decision-making across organizations, investors, and policymakers, we help integrate carbon solutions into everyday business practices, supporting our vision of making climate action business as usual.

To achieve our vision of ‘making climate action business as usual’, we bring together comprehensive data and analytics across carbon markets to enable informed decision-making. By equipping buyers, developers, investors and others, with reliable insights, we reduce risk and support the carbon ecosystem. We also provide more efficient ways to achieve sustainability requirements.

We work closely with companies to deepen their understanding of the role carbon markets play in helping the world to achieve net zero. Enabling carbon markets to deliver real climate impact.

The Account Manager owns client relationships at Allied Offsets from post-onboarding through renewal and growth, with a strong emphasis on driving enterprise engagement while successfully scaling standard and mid-market accounts. You’ll be the primary point of contact clients trust to understand their goals, anticipate their needs, and help them get maximum value from the platform.

This is a consultative, solutions-driven role. You are not just supporting clients; you are actively shaping their strategy with Allied Offsets and driving the commercial outcomes that come with it. Managing a diverse range of accounts, you will balance high-touch strategic engagement for enterprise partners with efficient, growth-oriented management for mid-market clients, working alongside the Customer Success Analyst, Sales, and Product teams.

• Take full ownership of the client journey following initial setup post-onboarding, ensuring clients across all tiers embed Allied Offsets into their core workflows and derive maximum value.
• Build deep, trust-based relationships with key decision-makers, sustainability leads, and corporate strategists across high-value enterprise accounts.
• Adapt your approach dynamically across a diverse client base, providing high-touch strategic consulting for enterprise clients while leveraging efficient workflows for smaller or mid-tier accounts.
• Deeply map each client’s evolving position in the carbon market (e.g., tracking transitions toward Article 6 compliance, market shifts, or corporate net‑zero targets) to align platform solutions directly with their commercial strategy.

• Identify and execute opportunities to cross-sell additional datasets, features, and platform capabilities based on client growth trajectory and emerging market trends.
• Leverage existing client relationships to multi-thread, actively using strong rapport with primary contacts to secure warm intros to other departments, regional hubs, and business units.
• Capitalize on client commercial triggers and market shifts (e.g., funding rounds, corporate expansions, team growth, or transitions into other parts of the market such as Article 6 and net‑zero frameworks) to proactively expand Allied Offsets’ footprint as their needs and budget scale.
• Uncover cross-selling opportunities by developing a clear understanding of Allied Offsets’ full suite of data products and matching them to client use cases and pain points.
• Execute strategic account reviews with key stakeholders to demonstrate platform value, review usage ROI and uncover future growth initiatives.

• Take full end-to-end ownership of client renewals, driving commercial retention conversations, managing renewal timelines, and proactively resolving blockers to secure…