Business Development Manager

The Global Institute of Logistics has named B&H Worldwide as the world’s Best in Class Global Aerospace Logistics Company.

As the benchmark independent freight forwarder in the global aerospace logistics space, our vision is to be the most respected, valued, passionate and entrusted leader in global aerospace logistics. We aim to provide our employees with a rewarding, safe and empowered environment that fosters high standards. Working at B&H Worldwide you will have the opportunity to grow your career supportedbyan award‑winning team and industry.

To support our customers with consistent, dependable, competitive and innovative logistics solutions which powers their business.

To be the most respected, valued, passionate and entrusted leader in global aerospace logistics.

To drive new sales for the region from customer visits and meetings. An individual contributor and a part of the UKI Sales Team, responsible for the regions development and driving results from customers. Accountable for their individual performance, ensuring the team meet the company’s goals and that customer service and relationships are maintained to a first-class standard. The individual will drive new business sales and consistently showcase the importance of commercial awareness throughout the region and ensure profitability and service remains a primary concern within the organisation.

Location: B&H Worldwide offices, Harmondsworth London

Line Manager: Regional Sales Manager UKI

Working Pattern: 40 hours per week, 8 hours per day - Monday to Friday

• Identify and convert profitable sales opportunities within the region and effectively manage their individual performance.
• Develop and cultivate a strong prospect list to ensure continuity in new business being discovered and onboarded.
• Arrange customer visits and be present at trade shows to represent the company positively.
• Accurately forecast sales revenue, manage the overall sales pipeline through regular sales reviews and meetings.
• Analyse existing lost and down trading customers to assess potential. Where potential is identified re‑introduce B&H Worldwide through product offerings.

• Ensure all information discussed with the client is recorded and passed over internally to ensure successful onboarding.
• Introduce relevant team members within the company to ensure the customer is onboarded and embedded successfully, always being conscious of the customers experience with B&H Worldwide.
• Ensure all customer contract requirements are signed and saved on SharePoint (SP).
• Ensure the rates are approved & loaded in Cargo Wise (CW) / SP for accurate quoting purposes.
• Ensure customer is established on CW and all documents are allocated to their account. i.e. credit app / Rate card.

• Assess any requests to ensure the opportunity represents a realistic chance to win new / additional business within existing or new aerospace customers.
• Involve the Group Head of Sales in any enquires from new customers to ensure correct resources are allocated to the project.
• All pricing proposals approved in accordance with B&H WW policies.
• Enforce fair global pricing from B&H Worldwide Offices.
• Work with CS Teams to collect pricing in the region and guide on margin expectations.
• Develop supporting documentation for the tender response, which may include technical operations information, transition plans, pricing models, etc.
• Ensure all data is saved and logged on CW / SP for future reference.

• Work with the regions to maximise the existing customer base, leveraging all opportunities to increase volume through these relationships.
• Ensure account management plan embraces customer’s own strategy and aspirations.
• Analysis of KPI and financial data to ensure contractual performance is met during the agreed time frames with the customer on a regular basis.
• Develop corrective actions plans with operations where KPI performance is below contractual target.
• Deliver contractual pricing and commercial matters with customer, which includes the formal sign off procedures…