MICE Sales Manager

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"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

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Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline.

Theart infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests cansavourthe culinary delights of our four distinctive restaurants and bars, or escapeatthe dedicated wellness floor, complete with an enriching indoor pool and afull service spa.

The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London’s landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences.

Duties and responsibilities related to the MICE Sales Manager role

As MICE Sales Manager, you will be responsible for driving revenue growth by securing new meetings, incentives, conferences and events business while building strong relationships with clients and key stakeholders. Working closely with the Sales, Revenue and Events teams, you will help position Park Hyatt London River Thames as a leading luxury destination for meetings and events.

• Proactively identifying, developing and converting new MICE business opportunities.
• Managing group and event enquiries, proposals, contracts and client negotiations.
• Building and maintaining strong relationships with corporate clients, agencies and key accounts.
• Conducting sales calls, client meetings, networking events and hotel site inspections.
• Monitoring market trends and competitor activity to identify commercial opportunities.
• Collaborating with the wider Hyatt Sales network to drive national and international business.
• Reviewing conversion performance and supporting forecasting and reporting activities.
• Ensuring all booking details are accurately recorded and successfully handed over to the Events team.

You are a highly motivated and commercially minded sales professional with experience in hotel sales, groups and events, or the MICE sector. You have a proven ability to build relationships, identify new business opportunities and successfully convert enquiries into revenue. You are confident presenting to clients, conducting negotiations and representing a luxury brand with professionalism and credibility.

Your strong organisational skills and attention to detail allow you to manage multiple priorities while maintaining exceptional service standards. You enjoy working collaboratively with colleagues across different departments and thrive in a fast-paced environment where relationship building and commercial success go hand in hand.

Most importantly, you bring enthusiasm, initiative and a genuine passion for luxury hospitality.

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Business attire laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and…