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Strategic Enterprise CSM: Growth & Retention Leader
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-21
Listing for:
sevenroomsuk
Full Time
position Listed on 2026-08-21
Job specializations:
-
Sales
Account Manager, Customer Success Management
Job Description & How to Apply Below
Seven Rooms in London is seeking a Strategic Customer Success Manager to own a portfolio of high-value enterprise accounts, responsible for retention, growth, and Net Revenue Retention (NRR). You will act as a trusted advisor to senior stakeholders, shaping account strategy, and driving measurable value from the platform.
This commercially focused role requires strong ownership, data-driven insights, and cross-functional collaboration with Sales, Product, and Operations.
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