Luxe Multi-Brand Fragrances Deputy Business Manager, Selfridges 37.5 Hours

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ONE LUXE FRAGRANCE LEAD/EXPERT

L’Oréal Group, the world’s leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L’Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty.

At L’Oréal, you’ll be part of a vibrant community that thrives on creativity, embraces challenges, and celebrates success. Together, we push boundaries, create trends, and redefine what’s possible. Are you ready to make an impact and be part of the journey?

L’Oréal is looking for A Fragrance Lead/Expert

feel empowered.

• A Fragrance Enthusiast:
  
  You’repassionate about all things Fragrance and love sharing your expertise!
  
  You’rea pro at giving personalised advice and helping people find the perfect Fragrance to help them
• A Connection Creator:
  
  You’rea natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their uniquestyleand helping them create a beauty routing that expresses who they are.
• A Trendsetter:
  Being active on social media,you’realways on top of the latest make-up and beauty trends. You know how to connect with people both online and in person, building a community around your passion for skincare.
• A Go Getter:
  
  You’redriven, ambitious and love a challenge.
  
  You’reexcited to create innovative in-store experiences and achieve amazing results.
• A Brand Ambassador:
  
  You’rea true believer in the L'Oréal Luxe mission and values.
  
  You’repassionate about our iconic brands andcan’twait torepresentthem

• Creating Engaging Fragrance Experiences:
  
  Design and execute innovative, engaging fragrance events and animations that drive customer interest and excitement for L'Oréal Luxe brands.
• Team Fragrance Leadership:
  
  Provide expert coaching and guidance to team members on all aspects of fragrance, empowering them to confidently deliver exceptional customer service and achieve sales goals.
• Personalized Fragrance Consultations:
  
  Serve as the go-to fragrance expert for customers, offering personalized recommendations to address individual needs.

• Delivering the One Luxe
  
  Experience:
  
  Consistently execute the One Luxe service model, ensuring a premium and personalized experience for every customer.
• Product Expertise and Storytelling:
  Confidentlydemonstrateproducts, immerse customers into the brands heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
• Embodying Brand Excellence:
  Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards.
• Staying Trend-Forward:
  
  Maintaina strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations.

• Achieving Sales Targets:
  Consistently achieve individual and counter sales goals as agreed with your line manager.
• Building Client Relationships:
  Proactively build authentic relationships with customers, both instore and through digital channels, fostering loyalty and repeat business.
• Promoting Events and
  
  Activities:
  
  Inform new and existing customers about upcoming in-store events, promotions, and brand activations.
• Brand Advocacy:
  Passionately represent L'Oréal Luxe brands and share yourexpertiseon internal and external social media platforms, adhering to company guidelines.

• Teamwork and Training:
  Activelyparticipa…