Strategic Customer Success Partner — Retail
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-25
Listing for:
Upshop
Full Time
position Listed on 2026-08-25
Job specializations:
-
Sales
Customer Success Management, Client Relationship Management -
Business
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Location: Greater London
Upshop is seeking a Customer Success Manager to act as the primary contact for assigned strategic customers, building long-lasting relationships with key stakeholders and executives. You will collaborate with sales, solutions consulting, and professional services to drive retention and expansion.
The role reports to the Director of Customer Success & Training and requires 2–4+ years in grocery retail or account management, with strong communication and a proactive approach.
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