Client Associate

We are hospital estates and design consultants who can turn strategy into delivery perfectly, working closely with the NHS and acute healthcare market. Our core values:
Hungry, Humble, Smart serve as the core foundations of our organisational culture, driving us toward unprecedented achievements in Healthcare Innovation, enabling Healthcare Excellence, Seamlessly Delivered.

We are relentless in our pursuit of excellence. We hunger for knowledge, challenges, and the constant evolution of healthcare solutions, which drives us to push boundaries, fostering a dynamic, innovative environment. Grounded in humility, we recognise the collective strength of our diverse team. We acknowledge that collaboration fuels innovation. Our humility allows us to learn from each other, embrace feedback, and continuously grow, fostering a culture of mutual respect and open communication.

Intelligence is not just about technical prowess; it's about emotional intelligence, effective collaboration, and strategic thinking.

Together, these values create a culture where ambition meets collaboration, where passion meets practicality, and where innovation meets impact. People who live our values, thrive at Health Spaces and benefit both personally and professionally by engaging in the Health Spaces journey.

We are looking for a curious, credible and relationship-focused Client Associate to help us build trusted relationships and create long-term opportunities across healthcare estates, strategy and delivery. This is not a volume sales role. You will listen carefully to clients, understand complex challenges and connect them with the right Health Spaces expertise and support.

• Build and nurture high-quality relationships with healthcare clients, consultants, partners and industry contacts.
• Identify client challenges and develop meaningful opportunities aligned with Health Spaces’ expertise.
• Prepare for and contribute to client meetings, site visits, events and senior stakeholder conversations.
• Support leads and opportunities through timely follow-up, coordination and clear internal communication.
• Research organisations, stakeholders and emerging healthcare priorities to bring useful insight into the business.
• Keep relationship activity, client insight, pipeline information and reporting accurate and up to date.
• Represent Health Spaces professionally and confidently across different client and industry settings.

You will be someone who listens before proposing solutions, asks thoughtful questions and is genuinely interested in solving healthcare challenges. We will also be looking for:

• Experience in healthcare consulting, business development or a relationship-led role within a complex B2B environment.
• Acute healthcare experience and an understanding of the complexity of NHS or private healthcare stakeholders.
• Confidence engaging with senior decision makers in board meetings, events, networking conversations and site visits.
• Evidence of building long-term relationships that have developed into meaningful opportunities.
• An ability to uncover underlying client problems through careful listening, curiosity and well-judged questions.
• Commercial awareness, sound opportunity judgement and a focus on long-term client value rather than quick wins.
• A disciplined approach to CRM use, pipeline management, regular reporting, follow-up and accountability.
• Clear communication skills and the ability to share useful insight with internal and external stakeholders.
• ​A Hungry, Humble and Smart mindset, with the confidence to be memorable while remaining collaborative and credible.
• Office-based in London.

• £45,000 to £70,000 salary per annum
• 25 days holiday + bank holidays
• Profit Sharing Bonus Scheme
• Commitment to your Personal & Professional Development
• Contributory Pension
• Employee Discounts and Employee Assistance Platform