Sales Manager; Mat Cover) Flex Workspaces

Central Sales Manager - Coworking Office Spaces

London EC4A 4AD
(Hybrid) - Office in City Thameslink/Blackfriars on days in office, 1 day WFH

£40,000-£45,000 - dependent on experience

12-Month Fixed Term Contract (Maternity Cover - including a full handover starting Autumn 2026)

Spacemade is reshaping the flexible workspace industry, partnering with landlords to design and operate hospitality-led environments across the UK. Behind every thriving location is a high-performing commercial system that converts inbound demand into revenue, and our Central Sales team is the engine room that powers it.

We are seeking an experienced, commercially sharp Central Sales Manager to step into a 12-month+ maternity cover
. This is not a passive lead-admin role; you are the commercial gatekeeper of our sales function. You will own the inbound customer journey, drive our broker and agency engagement programme, manage our AI-powered sales tech, and deliver the reporting that serves as the single source of truth for our commercial leadership.

• Lead inbound enquiry management → Own and qualify all inbound leads (phone, web, email, brokers) with same-day SLAs and execute seamless handovers to Sales and Community Managers.
• Drive broker & agency engagement → Act as the primary contact for London's commercial broker network, building relationships through office visits, networking, competitions, and incentive schemes.
• Manage & optimise AI sales tech → Serve as the super-user for Spacemade’s AI enquiry bot, refining prompt logic and conversation flows to maximise direct conversion.
• Master CRM & commercial reporting → Maintain 100% data integrity in Hub Spot and produce weekly performance reports on pipeline health, enquiry volumes, and conversion metrics.
• Track market intelligence → Monitor competitor desk rates, occupancy trends, and incentives across the flex workspace sector to support dynamic pricing and commercial decision-making.

You’ll know you’re doing a great job when:

• Lead-to-tour conversion rates increase through fast, structured enquiry qualification.
• Broker referral activity grows, establishing Spacemade as a top-of-mind partner for commercial agents.
• The AI enquiry bot operates at peak performance, improving direct response speed and lead qualification.
• Sales reporting is delivered with 100% accuracy, becoming the trusted single source of truth for commercial leadership.

• You bring demonstrable & evidential central sales experience
  : you inherently understand inbound sales pipelines, CRM mechanics, and speed-to-lead dynamics from day one.
• You love building external relationships
  : you feel at home networking with commercial brokers, hosting agent events, and representing our brand.
• You are data-obsessed and detail-driven
  : you take pride in flawless CRM hygiene and turning raw numbers into clear commercial insights.
• You are curious about sales tech and AI
  : you love testing new tools, automations, and chatbots to eliminate manual workarounds and boost conversion.

• Demonstrable experience in a central sales, sales operations, or inbound lead generation role within flexible workspace or commercial property.
• Proven track record managing inbound pipelines and building relationships with commercial brokers or third-party referral agents.
• Advanced proficiency in Hub Spot (or Salesforce) as a super-user capable of building dashboards, tracking opportunities, and running sales reports.
• Commercial acumen with experience analysing competitor landscape data and flex workspace market dynamics.

A supportive, friendly, hard-working team.
Quarterly team socials & get-togethers.
Bring your pooch to work - we are a dog-friendly office.
Take a half-day on your birthday.
A mental health personal day.
One paid charity day per year.
Competitive salary and bonus scheme.
25 Days holiday per year (excluding Bank Holidays).
£50 per month wellbeing allowance.
Cycle to work salary sacrifice scheme £2000

At Spacemade, we believe that real-world connections shape our personal and professional journeys in ways…