Strategy and Operations - Revenue

As our next Strategy and Operations Lead within our Sales Revenue team, you will own the operational infrastructure that powers Checkatrade's trade acquisition and activation engine. This isn't a traditional Sales Ops role — Sales Ops at Checkatrade sits at the intersection of Sales, Marketing, Account Management, Finance, and Product, ensuring every team involved in generating revenue is aligned, data-informed, and operationally excellent.

You'll shape how we attract, qualify, convert, onboard, and upgrade tradespeople across our membership tiers and new products. Sales Ops at a two-sided marketplace is different — you'll be optimising the supply side, balancing acquisition volume with quality, and supporting a sales team that sells to tradespeople who are simultaneously our product and our customers.

This is a hands-on, high-impact role with a direct line of sight to revenue outcomes and a seat at the table in commercial planning.

Forget long lists, here’s what you’ll actually spend your time on:

Technology & Systems Strategy:
Support with the revenue tech stack strategy (Salesforce, Gong, Clay and supporting tools), ensuring it scales with Checkatrade's growth and supports a unified view of the trader journey from lead to activated member

Revenue Intelligence & Forecasting:
Build and maintain a revenue analytics framework tracking pipeline health, conversion rates, revenue. Also own the sales forecasting model — combining pipeline coverage, deal velocity, win rates, and seasonal patterns to deliver reliable revenue predictions

Process Architecture & GTM Operations:
Map, document, and continuously improve end-to-end processes from lead assignment and qualification through to close, onboarding, and first campaign activation. Also, identify bottlenecks in the sales workflow and design scalable solutions Cross-Functional Alignment:
Act as the connective tissue between Sales, Marketing, Account Management, Finance and Product — ensuring teams operate from shared definitions, data and goals

It’s not about ticking every box. It’s about turning up curious, ready to crack on. You’ll do well here if you bring:

Breadth of experience in Rev Ops/Sales Ops, Consulting or a similar strategic operational role Strong Salesforce proficiency — comfortable building reports, dashboards, and flows, with a good understanding of declarative capabilities and data architecture SQL or equivalent data querying skills — able to self-serve data beyond pre-built reports

An analytical mindset with proven ability to translate data into actionable, commercial recommendations

Proficiency with BI tools (e.g., Tableau) for defining metrics frameworks and building self-serve reporting

Experience designing and documenting sales or revenue processes end-to-endWe believe great work deserves great rewards. Here’s just a taste:

Competitive salary + annual bonus

Health, well-being and learning support

Gym membership, Smart Tech Scheme and Cycle Scheme Birthday/Special day leave

Buy & sell holiday scheme1 week’s paid charity leave and much more!

As part of our current hybrid working model, this role requires attendance at our Moorgate office 4 days per week.

How we’ll get to know each other:

Screening call with one of our Talent Acquisition Partners1st stage interview with our Sales Operations Manager2nd stage interview will be two speed rounds with stakeholders within Sales Final interview will be a case study with the Sales Operations Manager and VP of Sales If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every boxWant to join our Talent Community and be one of the first to know about our vacancies?

Register your interest on our Registration Form At the moment, this role isn’t open to visa sponsorship applications.

About us We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.

We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.

Location Moorgate London

Employment Type

Full time Location Type On-site

Department

Commercial & Operations