Sales Operations Senior Lead

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.

Tesco Mediaistheultimatemediapartnertobrands.

Builtonunrivalledcustomerinsight,it’samediaownerwithsoul,scale,andstorytellingpower.

Tesco Mediahelpsbrandsandagenciesconnectmeaningfullywithcustomers,drivecreativeeffectiveness,andgrowatthepointofpurchase.

Through Tesco,theUK’slargestgroceryretailerwithover
24million

Clubcardhouseholds-representingnearlyeveryhomeintheUK-Tesco Mediaoffersbrandsanunparalleledviewintothemotivationsandbehavioursofthenation.

Itisperfectlypositionedtosolvebusinesses’greatestmarketingchallenges,unlockinggrowthbyenablingbrandstoconnectwithcustomersinmeaningfulwaysonline,in-storeandviaitsoffsitepartners,allwhileenhancingtheshoppingexperienceforitscustomers.

We’relookingforatalented

Sales Operations Senior Leadwhoexpectsmorefromtheircareer .Sittingwithinthe Demand & Supply team, this role plays acriticalpartinenablingsalessuccessthroughdata-driven insight,performance analysis,andoperationalexcellence.

You will partner closely with Sales, Product, and Finance teams to optimise sales performance, improve processes, and unlock growth opportunities for global advertisers. This is a highly impactful role that sits at the heart of our commercial strategy—helping toshapehowwemeasuresuccess,identify opportunities,andscaleeffectively.

What you’ll be working on Analyse and interpret sales performance data, providing clear insights to identify growth opportunities across clients and categories

Develop a deep understanding of sales performance, running regular deep dives and working sessions with sales teams to drive improvements

Partner with cross-functional teams, including Finance and Product, to design and deliver dashboards and reporting frameworks

Own and evolve sales performance reporting, ensuring stakeholders at all levels have access to accurate, actionable insights

Monitor and evaluate key sales KPIs, using data to inform decision-making and future strategy

Support sales planning processes, including budgeting, forecasting, and performance tracking

Optimise sales processes, identifying efficiencies and improving ways of working across teams

Shape the future of sales tooling, including CRM systems and data infrastructure, by defining requirements and driving enhancements

What we’re looking for Experience in a sales operations, analytics, or consulting role, ideally within a media, retail media, or advertising environment

Strong commercial acumen with a proven ability to support revenue growth through data and insight

Experience partnering with sales teams and senior stakeholders to influence decision-making

Solid understanding of the digital or retail media landscape

Excellent data analysis and storytelling skills, with the ability to translate complex data into actionable insights

Experience working in cross-functional environments and managing multiple stakeholders

Familiarity with CRM systems and reporting tools

What you can expect from usWe won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof.  We want everyone to have the opportunity to shine and…