Senior Sales Relationship Manager

About Us Market Axess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat.

There will be twists and turns, because no one’s ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we’re going. How we get there is up to us. Join us and help Take Us There.

The Role The Senior Sales Relationship Manager is responsible for leading and growing strategic client relationships while delivering against revenue, trading volume and commercial objectives. The role combines direct client ownership with operational leadership, including the management, development and performance of a team.

This individual will play a key role in driving sales strategy, deepening client engagement, and accelerating platform adoption across the UK institutional investor base. In addition, the role is accountable for building a high-performing team, ensuring consistent execution, and developing future sales talent.

How You’ll Help Take Us There Client & Revenue Leadership Own and develop relationships with key institutional clients, acting as a senior point of contact

Drive trading activity, revenue growth and product penetration across assigned accounts

Identify and execute new business opportunities within the UK institutional investor market

Lead complex client engagements, including negotiations, strategic reviews and senior stakeholder discussions

Partner with Product and other internal teams to deliver solutions aligned to client needs

Sales Strategy & Execution Contribute to and execute the regional sales strategy aligned to business objectives

Monitor individual performance against targets and KPIs, taking corrective action where necessary

Drive consistency in sales processes, pipeline management and reporting

Use data and insights to inform decision-making and prioritisation

Collaborate with senior leadership on market strategy and growth initiatives

Client Solutions, Product & Market Expertise Maintain deep expertise in fixed income markets, including credit and emerging markets

Articulate Market Axess’ value proposition effectively across all product segments

Oversee and support delivery of client presentations, analytics and insight-driven materials

Ensure clients are fully enabled on the platform, including onboarding, training and ongoing engagement

Act as a senior escalation point for client issues and service delivery

Operational & Commercial Excellence Oversee the production of high-quality client reporting, including trading activity and TCAEnsure strong governance around client onboarding, documentation and regulatory requirements

Drive efficiency improvements within the team and sales processes

Stay informed on platform developments and ensure effective communication to clients and team People Management Over time, assume increasing responsibility for leading, supporting and developing colleagues within the team Contribute to setting clear performance expectations, objectives and development plans for team members

Provide coaching and mentorship to the team to enhance commercial capability, technical knowledge and client engagement

Support performance review processes, including feedback and development discussions

Promote a high-performance, collaborative and accountable team culture

Contribute to succession planning and talent development within the Sales function

What We’re Looking For8+ years experince in a sales, relationship management or client-facing role within financial services

Strong track record of revenue generation and client relationship management

Deep understanding of fixed income markets and electronic trading platforms

Experience operating in a fast-paced, target-driven environment

Strong leadership capability with the ability to motivate and…