Retail Sales Assistant

Role

Retail Sales Assistant

133 Kensington High St, London W8 6SU

20-30hours per week (includes evenings and weekends)

£14.80 per hour PLUS Bonus

Applicants must be 18+ due to the nature of the product

IQOS is a global innovation from Philip Morris International, designed to offer adult smokers a better alternative to traditional cigarettes. Instead of burning tobacco, IQOS heats specially designed tobacco units, delivering the taste and satisfaction of tobacco with significantly reduced levels of harmful chemicals.

With a mission to create a smoke-free future, IQOS combines cutting-edge technology with expert customer engagement to educate and guide adult smokers towards a modern alternative to smoking.

We're looking for an enthusiastic, confident and sales-driven Field Sales Representative to join our team. This is a proactive sales role where you'll engage adult smokers in high-footfall locations, educate customers about IQOS, deliver exceptional brand experiences and drive sales performance through consultative conversations and product demonstrations.

• Proactively approach and engage adult smokers in high-footfall locations.
• Educate customers on the benefits of IQOS through engaging conversations, product demonstrations and guided trials.
• Deliver outstanding customer experiences while confidently driving sales performance.
• Achieve individual sales targets and contribute to the overall success of the campaign.
• Represent the IQOS brand with professionalism, enthusiasm and integrity at all times.
• Build rapport quickly and create memorable customer experiences that encourage product adoption.
• Accurately capture customer information and complete campaign reporting where required.
• Maintain promotional equipment, merchandising materials and stock to the highest standard.
• Ensure all customer interactions are completed in line with Challenge 25 and all regulatory and compliance requirements.

• Previous field sales, retail sales, direct sales or customer-facing experience, or a genuine passion for selling and engaging with customers.
• A confident communicator who enjoys approaching and speaking with new people.
• Target-driven with a resilient and determined approach to achieving results.
• Passionate about delivering exceptional customer experiences.
• Positive, enthusiastic and self-motivated.
• Comfortable working in a regulated environment and following compliance procedures.
• Flexible to work weekends and travel within your local area as required.

• Screening call
• First stage virtual interview
• Final stage face-to-face interview