Principal Strategic Account Manager
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-09-05
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-05
Job specializations:
-
Sales
Account Manager, Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
- Own and manage a portfolio of Enterprise customers as their primary point of contact
- Build strong, trusted relationships with key stakeholders and decision-makers
- Develop and execute account plans to drive retention, growth, and product adoption
- Identify expansion opportunities and drive revenue growth
- Lead regular business reviews and strategic discussions with customers
- Proactively monitor account health and mitigate risks
- Advocate for customer needs internally, influencing product and process improvements
- Collaborate with Sales, Product, Operations, and Support teams to deliver a best-in-class customer experience
- 7+ years of experience in Customer Success, Account Management or Sales
- Proven experience managing Enterprise or complex accounts
- Strong commercial mindset with a track record of driving growth and retention
- Excellent communication and stakeholder management skills
- Ability to translate customer needs into actionable insights internally
- Comfortable working in a fast-paced, cross-functional environment
- Experience in fintech industries is a plus, but not essential
- Excellent negotiation skills and a business-oriented mindset
- Fast learner, eager to expand knowledge
- Creative problem-solving and analytical thinking
- Ability to work effectively as part of a collaborative and tight knit team
Demonstrates expertise in managing Enterprise customer relationships, driving account growth, and executing strategic account plans. Proficient in stakeholder management, negotiation, and translating customer needs into actionable insights.
Highest-signal resume keywords- Customer Success Management
- Account Management
- Enterprise Account Experience
- Stakeholder Management
- Negotiation Skills
- Account Planning
- Revenue Growth Strategies
- Product Adoption
- Risk Mitigation
- Analytical Thinking
- Excellent Communication
- Creative Problem-Solving
- Collaboration
- Fast Learner
- Commercial Mindset
- Fintech Experience
- Customer Experience
- Business Reviews
- Cross-Functional Collaboration
- Stakeholder Engagement
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