Product Designer; FTC)

Company Description

Depop is a peer-to-peer circular fashion marketplace where anyone can buy sell and discover secondhand fashion. Our mission is simple: to make fashion circular by making secondhand as exciting and rewarding as buying new.

Founded in 2011 Depops diverse community has helped move resale into the mainstream where buying secondhand is no longer an alternative but how people of different ages now engage with fashion. Today more than 56 million registered users come to Depop to find great value express their own personal style and give clothes a longer life. We believe that everything you want already exists and our role is to help people discover it.

Powered by a team of over 500 people our company is headquartered in London with offices in New 2021 Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. For more information visit

We aim to create an inclusive environment where everyone is welcome no matter who they are or where theyre from. Just as our platform connects people globally we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences knowing they drive innovation and bring us closer to our users.

Were proud to be an equal opportunity employer providing employment opportunities without regard to age ethnicity religion or belief gender identity sex sexual orientation disability pregnancy or maternity marriage and civil partnership or any other protected status. Were continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.

AI Disclosure: We use AI tools (Google Gemini) to help our team source and review applications for roles with a high volume of applications. These tools assist our recruiters in identifying great talent but do not replace human decision-making. At Depop every hiring decision is made by a human.

If due to a disability you need adjustments to complete the application please let us know by sending an email with your name the role to which you would like to apply and the type of support you need to complete the application to .

Were looking for a Product Designer to join the New Seller Experience team at Depop part of our Supply pillar.

This is a fixed-term contract of approximately 12 months covering maternity leave.

In this role youll help more new users make their first sale. A number of new listers never make a sale in their first six months yet we know a fast first sale is the strongest predictor of long-term seller success.

Youll design the experiences that change this: a simpler seller onboarding a guided first seller experience seller milestones that build motivation and momentum and trust signals that make new sellers more appealing to buyers.

The ideal candidate will be passionate about seller growth onboarding and activation and motivational design. Our guiding principle for new users is to simplify: one step at a time step-by-step flows over long forms and introducing powerful features only once users are ready for them.

Were looking for someone adaptable across domains a fast learner and skilled at distilling a sophisticated selling product down to an experience a first-time seller can succeed with. This is a unique opportunity to shape how Depop sets up every new seller for success from their very first session.

Youll collaborate closely with cross-functional partners (Product Engineering Data Research and CRM) to create solutions that balance growth goals with outstanding user experiences.

Responsibilities

• Design end-to-end experiences across the new seller journey including seller onboarding new lister experience seller milestones and trust signals.

• Partner with Product Research and Data teams to deeply understand new seller and buyer needs turning insights into actionable design.

• Champion simplicity for new users: focus on one key action at a time favour step-by-step flows and educate users on photos pricing descriptions shipping and payments at the right moment.

• Apply motivational and behavioural design…