Key Account Manager – Chinese Market; Mandarin-Speaking

Position: Key Account Manager – Chinese Market (Mandarin-Speaking)
Join our Movement and Champion Restaurant Culture! ðAt The Fork we believe that the best things in life happen around the table.  As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is  the UK, we operate in one of the most competitive and fast-paced restaurant markets, where success requires strong execution, resilience, and commercial drive.

We are looking for a Mandarin-speaking Key Account Manager to focus on the Chinese restaurant market across key UK areas.

This is a target-driven new business role, focused on acquiring high-potential independent restaurants, groups, and strategic accounts in the Chinese sector. You will take full ownership of your territory, build a strong self-generated pipeline, and lead negotiations end to end within one of the UK’s most dynamic and influential hospitality communities.ð Discover life at The Fork What  you will do:

This is a field-based role (approx. 70% of your time).Your day-to-day will include:

Prospecting and acquiring new restaurants, with a strong focus on Chinese and wider Asian restaurants in key UK locations

Generating your own pipeline through cold calls, walk-ins, referrals, networking, and local market mapping

Conducting in-person meetings and product demos to present The Fork’s B2C and B2B value proposition

Managing your own pipeline from first contact to negotiation and closing

Adapting your schedule to restaurant availability, including occasional evening meetings

Sharing market insights with the wider sales team to improve our approach to the Asian restaurant segment

What success looks like:

First 60 days Quick ramp up on the sales pitch and product knowledge (both B2C and B2B)
Create a strong pipeline of qualified opportunities

Demonstrate consistent daily activity across calls, visits, meetings, and follow-ups Close your first 10+ deals independently

After the first 60 days Reach full productivity on quarterly acquisition targets

Manage your territory independently and proactively

Consistently generate new business through your own pipeline

Deliver strong weekly activity levels, including around 10 meetings per week and 30+ new opportunities created monthly

Become a key internal reference point for the Chinese and wider Asian restaurant segment in your territory

Who you are:

You must meet these essential qualifications:

Fluent in Mandarin and English - both spoken and written4+ years of experience in sales, ideally in B2B, field sales, hospitality tech, food service, or restaurant-related environments

Proven ability to prospect, manage a pipeline, negotiate, and close deals independently

Strong commercial mindset with the ability to influence and negotiate effectively

Resilience, with a positive and proactive attitude towards working in a target-driven environment

Strong organisational skills, with the ability to manage priorities effectively in a fast-paced setting

You can impress us with Previous experience selling to Asian-owned businessesA strong local network within the Chinese or wider Asian hospitality communityA genuine passion for hospitality, with an interest in digital products and technology.

Energy, consistency, and determination when facing challenges or rejectionA competitive mindset and ambition to exceed targets

Genuine passion for restaurants, food culture, and hospitality

Interest in digital products, restaurant technology, and marketplace platforms

Confidence using digital tools, including Google Workspace; CRM experience is a plus

What we offer you:

ð An awesome team ð Competitive fixed salary and uncapped commissionð  A permanent contractð Lunch vouchers available 3 working days per week (delivered to the office only)  ð International teams and a multicultural…