Sales & Estimating Coordinator

County Hall Belvedere Road London, SE1 7PB

Full time

Permanent

Paint the Town Green — High-End Painting & Decorating

About Us

Paint the Town Green is a high-end painting and decorating company known for delivering exceptional finishes and a premium client experience.

For almost twenty years, we have worked with homeowners, designers, contractors and other clients who value quality, craftsmanship and a smooth, professional service from first enquiry through to project completion.

As the business continues to grow, we are looking for a Sales & Estimating Coordinator to become a key part of our sales process, managing new enquiries, supporting lead qualification and turning site visits, plans and tender information into clear, accurate and professionally presented estimates.

The Role

Working closely with our Founder & MD, you will take ownership of much of the coordination and administration behind our sales and estimating process.

You will often be the first person a prospective client speaks to, so you'll need to quickly understand what they are looking for, gather the right information and help determine whether an enquiry fits the type of work we undertake.

Once a project moves forward, you will support the estimating process by preparing quotations from site visit information, floor plans, specifications and tender packages.

This is a hands‑on coordination role requiring excellent organisation, attention to detail and judgement. You won't be expected to arrive knowing how to estimate painting and decorating projects. We will train you in our services, pricing approach and estimating processes, with the expectation that you become increasingly confident and independent as your knowledge develops.

Key Responsibilities

New Enquiries and Lead Qualification

• Act as the first point of contact for new enquiries received by telephone, email, website and other channels.
• Respond promptly, professionally and in keeping with the level of service our clients expect.
• Ask appropriate questions to understand the project, client requirements, timescales and other key information.
• Assess enquiries against agreed lead qualification criteria and identify those that should progress to the next stage.
• Handle enquiries that are not suitable for the business professionally and courteously.
• Arrange site visits and client meetings for qualified opportunities.
• Ensure new enquiries and lead information are accurately recorded in Hub Spot.

Quoting and Estimating

• Take detailed information following client meetings and site visits.
• Prepare accurate, detailed and professionally presented quotations and scopes of work.
• Review floor plans, specifications and tender packages and use these to prepare estimates and scopes of work.
• Check quotations carefully for accuracy and completeness before issue.
• Send quotations to clients and manage agreed follow‑up activity.
• Maintain visibility of outstanding quotations, deadlines and follow‑up dates.
• Work with the Director of Sales to ensure opportunities continue to move through the sales pipeline.
• Develop the technical and commercial knowledge required to prepare estimates with increasing independence.

CRM and Sales Coordination

• Maintain accurate and up‑to‑date records of enquiries, opportunities, quotations and client communications in Hub Spot.
• Support the effective management of the sales pipeline, highlighting enquiries or quotations that require action.
• Help ensure information flows effectively between sales, estimating, marketing and project delivery.
• Provide insight into the source and type of enquiries being generated to help the business understand which marketing channels are producing appropriate leads.
• Maintain accurate client and project information throughout the sales process.

Supporting the…