Key Account Manager

Location: London

Deliver individual targeted sales and contribution whilst maintaining brand integrity in the marketplace. Deliver growth plans with key/national accounts and develop partnerships in line with Company objectives.

• Deliver the wholesale plan for national accounts, optimizing market share, revenue, and net achieved margin through segmented distribution.
• Deliver sales and administration deadlines and manage day-to-day aspects of the order book to meet required targets.
• Drive growth by identifying new opportunities and delivering business and growth plans with key customers.
• Represent and deliver brand messaging to customers to portray a consistent brand image globally.
• Manage all aspects of the customer relationship through relevant internal teams, articulating their needs to ensure customer satisfaction.
• Control relevant costs to maximize contribution.
• Build and maintain relationships with key stakeholders internally to ensure effective engagement and support for the overall successful delivery of the wholesale strategy.
• Coordinate communications and feedback between internal teams to ensure product, merchandising, marketing, and sales teams are aligned and aware of issues and opportunities to deliver wholesale objectives.
• Represent national / consignment accounts as part of the wider wholesale team to contribute to the development of the company sales strategy.
• Represent Clarks with key customers, ensuring partners have an excellent understanding of the Clarks brand strategy.
• Manage the Wholesale Administrator.

• Retail - Apparel and Fashion background is ideal
• Knowledge of national / consignment accounts markets and competition
• Knowledge of wholesale business, including sales cycle management and processes
• Commercial and financial acumen
• IT literate, MS Office user (Word, Excel, Outlook, PowerPoint)
• Experience in effective management of a sales area
• Experience in implementing successful sales strategy
• Experience in growing and developing a brand’s market share through appropriate distribution channels
• Experience in negotiating commercial deals
• Ability to manage and prioritize workload
• Ability to use an order processing system
• Ability to manage complex cross-functional projects
• Ability to influence at all levels

• Flexible working options
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