ServiceNow Account Executive

Location: United Kingdom (hybrid/remote, with travel to customers)

Reports to: UK Sales Director

Sector focus: Technology, Media & Telecom (TMT)

As an Account Executive at Konversational, you'll own full-cycle Enterprise new business sales, growing our footprint with technology, media and telecom (TMT) organisations across the UK. You'll work closely with our UK Sales Director and our SDR team to convert qualified pipeline into closed revenue, and play a key role as we scale our presence in this sector.

Konversational is a boutique consultancy delivering a new level of customer experience expertise that helps brands accelerate their digital transformation through the Service Now platform. We specialise in the Technology, Media & Telecom sector, helping tech, media and telecom businesses grow revenue and streamline operations through Service Now-powered solutions.

We work hard but try not to take ourselves too seriously. We're passionate about customer experience, we have high expectations, and it's an incredibly exciting time to join our team as we scale. This is a genuine opportunity to build a career in enterprise technology sales, with real ownership over your patch, direct mentorship from our leadership, and a clear path to progress as the team grows.

• You have proven experience in a sales role, consistently meeting or exceeding revenue targets (essential)
• Experience selling into, or working within, the Technology, Media & Telecom (TMT) sector (highly desirable)
• You have a solid understanding of enterprise software, IT services, or SaaS solutions
• You're confident building relationships with senior stakeholders and decision-makers
• You're comfortable owning a full sales cycle, from qualification through to negotiation and close
• You're an early-career sales professional looking to specialise and build a long-term career in enterprise technology sales
• Based in the UK, with the right to live and work in the UK (no visa sponsorship), and flexibility to travel to customers

• Owning and growing a pipeline of Enterprise new business opportunities across the TMT sector
• Building relationships with senior stakeholders and decision-makers within target accounts
• Leading the full sales cycle: qualification, solution positioning, proposal, negotiation and close
• Working closely with our SDR team to convert qualified pipeline into closed revenue
• Presenting Konversational's value proposition and Service Now-powered solutions to prospective clients
• Consistently meeting or exceeding quarterly and annual sales targets
• Collaborating with our delivery and pre-sales teams to shape winning proposals
• Accurately forecasting and reporting on pipeline and revenue

• A track record of success in a quota-carrying sales role (required)
• Experience selling into, or working with, organisations in the TMT sector (preferred)
• Familiarity with Service Now, or enterprise SaaS/IT services sales more broadly
• Excellent communication, negotiation and presentation skills
• The ability to build trust quickly with senior stakeholders
• Curiosity and drive to keep learning about new technologies and markets

We're a rapidly scaling boutique consultancy, offering the chance to work alongside top-tier colleagues, along with opportunities to push your own limits. Most importantly, we treat our people equally and fairly, and give them the freedom and autonomy to make an impact at work - and ultimately for brands across the globe - as we build the future together.