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Account Manager

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Jobtailor
Full Time position
Listed on 2026-09-13
Job specializations:
  • Sales
    Account Manager, B2B Sales, Customer Success Management, SaaS Sales
Salary/Wage Range or Industry Benchmark: 50000 - 75000 GBP Yearly GBP 50000.00 75000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

  • Own a portfolio of smaller accounts as the primary commercial point of contact
  • Build and execute renewal plans to protect and grow existing ARR
  • Identify and close upsell and cross-sell opportunities within existing accounts
  • Meet retention and expansion targets across the assigned portfolio
  • Run regular customer check-ins and business reviews
  • Track usage, surface risks early, and reinforce Sparta’s customer value
  • Maintain accurate account and opportunity records in Hub Spot, including renewals pipeline and MEDDPICC qualification
  • Partner with Customer Success on onboarding, adoption, and usage data
  • Escalate at-risk accounts and work with the Head of Sales on recovery or win-back plans
  • Support Account Directors on strategic enterprise accounts and develop toward larger accounts and senior sales responsibility
Requirements
  • 2-3 years’ experience in an account management role, ideally in B2B SaaS, financial data or commodities
  • Hands-on ownership of both retention and expansion, including running renewals and closing upsell and cross-sell opportunities
  • Comfortable managing a high volume of smaller accounts and prioritising time effectively
  • Strong written and verbal communication skills
  • Organised and process-driven
  • Working knowledge of CRM and AI tools
  • Curiosity about commodities and energy markets and willingness to learn
  • Resilient and proactive, comfortable working autonomously in a fast-paced, high-growth environment
  • Prior exposure to commodities, energy markets, or financial/data services
  • Experience with MEDDPICC or another value-selling framework
  • Familiarity with Hub Spot and Claude
  • An additional European language
Core Competencies

Demonstrates expertise in account management with a focus on retention and expansion strategies, including upselling and cross-selling within B2B SaaS environments. Proficient in utilizing CRM tools like Hub Spot and applying value-selling frameworks such as MEDDPICC to drive customer success and growth.

Highest-signal resume keywords
  • Account Management
  • Retention Strategies
  • Upselling and Cross-Selling
  • MEDDPICC Framework
  • Hub Spot Proficiency
Hard Skills
  • Account Management
  • Retention Strategies
  • Upselling
  • Cross-Selling
  • MEDDPICC
  • CRM Tools
  • Data Analysis
  • Customer Value Reinforcement
  • Renewals Management
  • Opportunity Tracking
Soft Skills
  • Strong Communication Skills
  • Organised
  • Process-Driven
  • Resilient
  • Proactive
Industry Keywords
  • B2B SaaS
  • Financial Data
  • Commodities
  • Energy Markets
  • Customer Success
Tools & Technologies
  • Hub Spot
  • Claude
  • AI Tools
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