Global Sales Co-ordinator

About Rocco Forte Hotels

Founded in 1996 by Sir Rocco Forte and his sister, Lady Olga Polizzi, Rocco Forte Hotels is a family-led collection of 14 distinctive hotels, resorts, luxury serviced apartments and residences located in some of Europe’s most iconic destinations. Each property is a landmark, combining local culture and architectural grandeur in exceptional locations, from Rome to Edinburgh and Sicily to Munich. We pride ourselves on creating exceptional experiences for our guests, defined by genuine warmth, refined elegance, and a deep connection to each hotel’s local culture.

Founded in 1996 by Sir Rocco Forte and his sister, Lady Olga Polizzi, Rocco Forte Hotels is a family-led collection of 14 distinctive hotels, resorts, luxury serviced apartments and residences located in some of Europe’s most iconic destinations. Each property is a landmark, combining local culture and architectural grandeur in exceptional locations, from Rome to Edinburgh and Sicily to Munich. We pride ourselves on creating exceptional experiences for our guests, defined by genuine warmth, refined elegance, and a deep connection to each hotel’s local culture.

As Global Sales Co-ordinator you will join the Global Sales team at the Head Office of Rocco Forte Hotels in Central London, reporting to the Regional Director of Global Sales. As a key member of the team your main responsibilities will be to provide organisation and support to the company’s global sales team in the UK, Europe and Middle East.

The successful candidate will coordinate a wide range of sales activities, including sales trips, trade shows, client events and showcases. They will support the planning and delivery of these initiatives and represent the team at events where appropriate, helping to strengthen client relationships and promote the business.

The role will involve organising educational trips and events, including the production of invitations, venue sourcing and booking, guest list management, liaison with hotels, and the coordination of travel arrangements to ensure a seamless experience for attendees.

A key responsibility will be maintaining the accuracy and integrity of Opera and RF CRM systems, ensuring records are kept up to date and supporting the production of monthly reports and performance insights. In addition, the postholder will manage conference, events and entertainment pipeline tracking reports, ensuring information is current and readily available.

The candidate will organise, attend and participate in team meetings, taking ownership of follow-up actions and ensuring agreed tasks are completed within the required timescales. They will also provide comprehensive administrative support to the sales team, including appointment scheduling, travel and accommodation bookings, and the coordination of monthly expense submissions, purchase orders and invoices.

As the central point of contact for office administration, the successful candidate will manage telephone enquiries, circulate relevant hotel and business information, and oversee stationery and brochure stock levels to ensure the office operates efficiently and effectively at all times.

The successful candidate will provide administrative and commercial support to the Corporate and Leisure Sales team, assisting with the completion of RFP submissions through Lanyon and supporting sales managers with data entry, reporting and event coordination activities.

The role will involve handling entertainment, conference and incentive group enquiries, ensuring all opportunities are accurately recorded and tracked through the Pipeline Tracking Report. The postholder will maintain organised and up-to-date records, supporting effective enquiry…