National Account Executive

Location: Rebel Rebel HQ, WeWork Aviation House, 125 Kingsway, London WC2B 6NH
(4 days a week in office)

We are looking for a highly organised, proactive, and detail-oriented National Account Executive to join our team supporting the Sales Director and wider commercial teams. This role is essential in ensuring flawless execution of day-to-day sales operations, customer management, reporting, and administrative coordination across multiple customers.

The ideal candidate is someone who thrives in a fast-paced environment, enjoys working with global retail partners, and is excited by the beauty industry. You will act as a key support pillar for customer relationships, internal communication, and commercial processes that help drive growth across the business.

At Rebel Rebel HQ, we love taking innovation and disruption to the next level. As part of our team, you will have the opportunity to work on exciting projects that make a real impact in the beauty and skincare space while enjoying a supportive work environment that values creativity and innovation. We are operating brands, supporting founders and building our own brands so there will be lots of opportunities to make a difference.

• Support the sales team in all aspects of account management.
• Prepare, update, and circulate weekly and monthly sales reports, dashboards, and KPI summaries.
• Maintain accurate internal documentation including line lists, price lists, customer forms, product data sheets, and planogram information.
• Assist with forecasting, sales tracking, and analysing customer performance by SKU/market.
• Coordinate internal workflows with Marketing, Operations, Supply Chain, and Finance to ensure alignment on launches and ongoing account activity.
• Supporting the management of in store updates including with our external agency.

• Act as a day-to-day operational contact for selected retailers.
• Respond to customer queries, requests, and follow-ups in a timely and professional manner.
• Support the preparation of customer presentations, business reviews, and range proposals.
• Join customer calls or meetings with the sales team when required, taking notes and following actions through to completion.

• Manage all sample requests for customers.
• Coordinate with the warehouse and logistics teams to ensure timely dispatch and delivery.
• Maintain sample inventories and ensure availability for key launches and meetings.
• Organise product information, images, packshots, and marketing assets for customer submissions.

• Support the sales team with new market launches, onboarding new retailers, and preparing sell-in toolkits.
• Track progress of customer listings, activation plans, promotions, and key deadlines.
• Assist with competitor tracking, category insights, and general market research.

• Facilitate smooth communication between Sales, Operations, Marketing, Finance, and Customer Service.
• Prepare meeting agendas, notes, and follow-up actions for internal and external calls.
• Maintain organised systems for customer files, documents, agendas, and calendars.

• Strong organisational and administrative skills, with excellent attention to detail.
• Experience in sales support, commercial admin, or account coordination (beauty/FMCG preferred but not essential).
• High proficiency in Excel and PowerPoint (reporting, analysis, customer decks).
• Strong communication skills (verbal and written).
• Ability to prioritise and manage multiple tasks in a fast-paced environment.
• Comfortable working across global markets, time zones, and multiple stakeholders.
• Experience working with major retailers, distributors, or international accounts.
• Understanding of sales reporting tools, ERP systems, or EDI processes.
• Passion for beauty, skincare, or consumer products.

• Highly organised and reliable.
• Proactive, solution-focused, and a self-starter.
• Strong team player with a positive, professional attitude.
• Commercially curious — always wanting to understand the “why” behind numbers.
• Comfortable working with speed and adapting to changing priorities.