Sales Support Assistant; Automotive OEM

Position: Sales Support Assistant (Automotive OEM Experience Essential)
Sales Support Specialist London | Salary: £35,000 DOE Total Annual Package Value: £42,000 - £50,000 An exciting opportunity has arisen to join the UK team of a rapidly expanding international automotive organisation as a Sales Support Specialist . This is a fantastic opportunity to play a key role within the sales operation, supporting dealer partners, customers and internal stakeholders while helping drive business performance across a growing automotive network.

The Opportunity Reporting into the Sales Operations function, you will provide vital administrative and operational support to the wider sales team. You will be responsible for sales reporting, customer communications, CRM administration, campaign support and dealer coordination, ensuring the smooth running of day-to-day sales activities. Working closely with dealerships, fleet customers, marketing teams and senior management, you will help deliver an exceptional customer experience while supporting sales growth and operational excellence.

Key Responsibilities Generate industry reports using SMMT and market insight data. Prepare daily, weekly and monthly sales reports and forecasts. Monitor sales performance metrics and provide analysis to management. Coordinate communications between customers, dealers and internal teams. Support pricing activities for quarterly campaigns and sales initiatives. Manage inbound customer enquiries via telephone and email. Maintain CRM systems, customer records and discount structures.

Support fleet sales and Motability administration processes. Coordinate marketing materials, events and point-of-sale activities. Assist with sales process improvements and operational efficiencies. Produce accurate reports and presentations for leadership teams. Support dealer network activities and customer satisfaction initiatives. About You

Experience with in automotive, leasing, fleet or retail administration environments. Previous customer service and administrative experience. Strong Microsoft Office skills, particularly Excel. Excellent attention to detail and organisational abilities. Ability to work with data, reports and sales information accurately. Strong communication skills both written and verbal. Confident working with multiple stakeholders and priorities. Ability to work independently while supporting wider team objectives.

Professional and customer-focused approach. Strong problem-solving and administrative capability. Package & Benefits Salary £35,000 DOE Bonus Annual company bonus Holidays 25 days annual leave Plus 8 UK bank holidays Pension Company pension scheme Employer contribution Health & Protection Private Medical Insurance Life Assurance Cover Employee Assistance Programme Vehicle Benefits Employee vehicle purchase scheme Vehicle salary sacrifice scheme (where applicable) Access to additional employee vehicle benefits Additional Benefits Staff discounts

Career development and training opportunities Modern office environment International business exposure Growing automotive brand with genuine progression opportunities Estimated Total Annual Package Value Component Estimated Value Base Salary £35,000 Annual Bonus £2,000 - £4,000 Pension Contribution £1,500 - £2,500 Medical & Protection Benefits £1,000 - £2,000 Employee Vehicle Benefits £2,000 - £5,000 Additional Benefits £500 - £1,500 Total Estimated Package £42,000 - £50,000 per annum depending on bonus achievement and benefit utilisation.

This is an excellent opportunity for an organised and customer-focused professional looking to join a fast-growing automotive organisation and play a key role in supporting sales operations, dealer performance and customer satisfaction across the UK. Job Type: Full-time, Permanent