Sales Associate

This is one of London's most storied luxury retail addresses, home to an independent fine jewellery house with an international reputation and a client base to match. It's a role built on relationships, not transactions: private appointments, returning clients, pieces that mean something. For a jewellery sales professional who wants to build a client book rather than simply hit a till target, this is a rare address to build it from.

• Convert footfall into sales through confident, consultative selling
• Build a client book through proactive clienteling and private appointments
• Deliver a considered experience to high-net-worth and international clients
• Develop deep expertise in gemstones, craftsmanship and bespoke services
• Manage after-sales service, including repairs, resizing and product care
• Keep CRM records precise and stock managed with the same care
• Support private events, activations and client appointments
• Feed client feedback and market insight back to senior management

You've spent at least two years in fine or luxury jewellery, and you've built a client book from scratch rather than inherited one. High-net-worth and international clients feel comfortable with you because you're discreet as much as you're polished. Experience in a leading department store or prestigious jewellery environment would help you settle in fast, and Arabic or French would open doors with this particular clientele.

There's a commission structure that rewards the relationships you build, not just the sales you close, plus an end-of-year bonus and staff jewellery discount. You'll get ongoing training across gemstones, craftsmanship and collections, and a stake in a brand entering an active UK growth phase. For someone who wants their personality and commercial instinct to actually shape an outcome, this is that kind of role.