Inbound Sales Representative

Job Title: Inbound Sales Coordinator

Location: SE16, London (short walk from Canada Water)

Salary: £30,000 - £35,000 per annum, plus quarterly commission

Job Type: Full-time, Permanent

Working Pattern: Hybrid — after an initial 4-week training period, this role requires 2 days per week in the office

We are recruiting on behalf of a growing SME in the Private Health sector, based in SE16, who are looking for an Inbound Sales Coordinator to join their Commercial Team.

This role is responsible for managing the full sales cycle for all inbound sales opportunities, from initial enquiry through to account opening and handover to the Account Manager. You will also provide support to existing customer accounts as required.

• Manage a high volume of inbound new business sales opportunities
• Effectively handle inbound queries via email, web-chat and phone
• Support the account management of existing customers
• Produce proposals and presentations, and support with tenders
• Liaise with other departments to gather information needed to respond to queries
• Keep up to date with industry news and competitor activity
• Highlight any service defects and suggest improvements or innovations
• Meet and exceed personal KPIs, contributing to team and company targets
• Carry out other reasonable duties as required

• At least 1 year's sales experience (inbound experience welcome — this is not a cold-calling/hunter role)
• Able to prioritise workload and work well under pressure
• Flexible approach, responsive to business needs
• Articulate with excellent communication and interpersonal skills
• Well presented with a "can do" attitude
• A collaborative team player

• Base salary: £30,000 - £35,000

• Quarterly commission, based on inbound lead conversion rate:

  • 55% conversion: £1,250
  • 65% conversion: £1,500
  • 75%+ conversion: £1,750
• Hybrid working: 2 days per week in the office (after 4-week training period)