Account Manager

Account Manager Job Type: Permanent

Location:

Swindon (hybrid working)

Hours:

Monday - Friday 9am - 5pm (1 hour for lunch) Salary: £38,000 basic salary  quarterly and annual bonus (OTE approx. £6,000 per year) A well-established global consumer brand is seeking an Account Executive/Manager to manage a portfolio of online marketplace customers and help drive the continued growth of its ecommerce channel.

This role offers strong variety across account management, ecommerce trading, sales and commercial analysis , within a collaborative and commercially focused environment.

The Role Reporting into the Channel Manager, you will be responsible for the end-to-end management of key sales, ecommerce, marketplace accounts. You will act as the main point of contact for your clients, combining data analysis, relationship management and commercial thinking to grow sales, optimise product ranges and support product launches. What You Will Be Doing Manage and develop long-term relationships with designated key accounts, acting as their primary point of contact Drive account growth through strategic planning, joint business plans, and aligning customer objectives with company goals.

Monitor account performance, analyse sales data, and prepare regular business reviews for internal and external stakeholders Identify opportunities for account growth, upselling, and cross-selling Negotiate contracts, commercial agreements, and promotional activities to maximise profitability and volume. Identify and leverage cross-selling and upselling opportunities within key accounts. Resolve any account-related issues promptly and professionally, ensuring a high level of customer satisfaction.

Drive new business opportunities through proactive outreach and relationship building Coordinate internally with operations, marketing, and finance teams Track market trends and competitor activity

What We Are Looking For Strong communication, presentation and interpersonal skills High attention to detail with good organizational and time-management skills Willingness to learn and develop commercially Financial literacy and understanding of profit margins Self-motivated and able to work independently Experience in ecommerce, sales or account management Understanding of online marketplaces (Amazon experience highly desirable) Desirable:
Experience selling into retail or online customers Exposure to ecommerce promotions, trading calendars or product launches Understanding of stock availability and supply challenges Additional information: 25 days holiday  bank holidays, pension scheme, Office-based role ideally but open to hybrid working This role would suit someone who enjoys owning accounts, working closely with customers, and using data to shape commercial decisions.

Apply now or contact Jo Aldred at Reed Marketing & Creative for further information.