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Villa Specialist

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: C&M Travel Recruitment Ltd
Full Time, Part Time position
Listed on 2026-09-28
Job specializations:
  • Sales
    Travel Industry, Sales Associate/Assistant
Salary/Wage Range or Industry Benchmark: 10000 - 15000 GBP Yearly GBP 10000.00 15000.00 YEAR
Job Description & How to Apply Below

Villa Specialist

We are recruiting on behalf of a successful luxury villa holiday specialist, known for its handpicked portfolio of exceptional properties and its commitment to authentic, highly personalized service. They are looking for a dedicated and personable Villa Specialist with the travel industry experience and knowledge to turn a client's wish list into their perfect holiday.

Villa Specialist – Role & Responsibilities:
  • Take full client ownership from first enquiry, throughout the entire booking and after sale process, building an excellent rapport and delivering exceptional service at every stage.
  • Use your product and destination knowledge to shape tailored villa holidays, thinking creatively to offer the very best options and sell the full experience.
  • Handle incoming calls, web enquiries and email requests promptly and efficiently, covering both new bookings and support for existing ones.
  • Follow up every lead to convert as many enquiries as possible into confirmed bookings & aim to exceed agreed targets.
  • Manage amendments, cancellations and additions accurately.
  • Contact clients proactively ahead of travel to add extra touches, and afterwards to build loyalty and encourage repeat bookings.
  • Maximise revenue by upselling flights, transfers and additional experiences such as private chefs, boat hire and excursions.
Villa Specialist –

Skills & Experience Required:
  • Proven experience in a villa specialist or travel sales role with experience of meeting and exceeding sales targets.
  • Strong relationship management skills.
  • Excellent selling, communication and negotiation abilities.
  • Well organised, with strong prioritisation and time management skills.
  • Good worldwide destination knowledge
  • Highly motivated, target driven and used to working under pressure in a seasonal business.
  • Excellent attention to detail and a genuinely customer focused approach.
  • A strong team player who stays calm under pressure.
  • Knowledge of a European language is an advantage, though not essential.
Villa Specialist – Additional Information:
  • Salary circa £30k basic plus OTE of £10k to £15k per year
  • Hybrid working in central London office, 3 days per week in the office.
  • 37.5 hours per week, Monday to Friday 9 to 5.30 with Saturdays worked on a rota basis from 10 to 2 (3 to 4 per quarter)
  • Willingness to work some evenings and weekends during peak periods.
  • One complimentary villa stay per year!
  • Great fit for candidates with a genuine passion for luxury travel and a strong track record in travel or villa sales.
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