Sales Showroom Manager

Sales Showroom Manager | Furniture & Interiors

Contemporary Furniture | Showroom Sales | Retail Sales | Interior Design | Upholstery

We are working with a growing, design-led furniture brand to appoint an experienced Sales Showroom Manager for its Shoreditch showroom.

This is first and foremost a sales-focused showroom role for someone who understands premium furniture, interiors and considered higher-value purchases.

Please note:
Saturday is an important trading day and some Saturday working is required. This will operate on a sensible team rotation rather than expecting one person to work every weekend.

The business has built a strong direct-to-consumer following around beautifully designed contemporary upholstered furniture, collaborating with internationally recognised designers and placing product, comfort and adaptability at the centre of the brand.

With an established online customer base and increasing showroom traffic, the business is now looking for someone commercially minded to take ownership of the Shoreditch showroom, maximise sales and help develop its physical retail strategy.

You will work with customers who have often already discovered the brand online, helping them understand the collection, fabrics, finishes, configurations and specifications before confidently converting that interest into a sale.

Alongside retail customers, you will also develop relationships with interior designers, residential trade clients and other design professionals
.

You will take responsibility for the day-to-day commercial performance of the showroom and deliver a highly considered customer experience from initial conversation through to order.

Key responsibilities include:

• Driving showroom sales, conversion and commercial performance
• Converting appointments, walk-ins and online-generated enquiries into sales
• Advising customers on furniture, upholstery, fabrics, dimensions, finishes and configurations
• Building strong long-term relationships with customers
• Developing relationships with interior designers and residential trade clients
• Increasing showroom footfall through events, collaborations and local partnerships
• Supporting product launches, showroom events and brand activity
• Monitoring conversion, sales performance and average order value
• Maintaining clear customer follow-up and visibility across orders
• Working closely with customer service, operations and commercial teams
• Ensuring the showroom consistently represents the quality and personality of the brand
• Contributing ideas to how the business approaches showroom retail rather than simply operating an existing formula

As the company grows, there will also be the opportunity to contribute to the development and opening of additional London showroom locations.

You will ideally have experience within contemporary furniture, upholstery, premium interiors, residential furniture or another design-led showroom environment
.

We are particularly interested in someone who:

• Is genuinely commercial and enjoys selling
• Understands how to convert interest into confident purchasing decisions
• Has experience with higher-value, considered purchases
• Can combine excellent customer service with clear sales targets
• Has a genuine interest in furniture, interiors and design
• Is comfortable discussing fabrics, finishes, dimensions and specifications
• Can work confidently with both private customers and interior designers
• Builds strong, long-term customer relationships
• Is organised and comfortable taking ownership of a showroom
• Enjoys working within a small, entrepreneurial and collaborative business
• Is happy contributing to events, local marketing and wider brand activity
• Can work independently while remaining part of a…