Senior Business Development Representative

Senior Business Development Representative

T00:00:00

Greater London

Greater London

GB

WC2N 5DN

Any

T07:02:31.603

We are looking for an ambitious Enterprise Business Development Representative (BDR) to play a key role in driving growth across the UK & Ireland market. Your primary focus will be generating Sales Qualified Opportunities (SQOs) with senior decision-makers within the Customer Care, Customer Support, Customer Experience and Operations functions of enterprise businesses.

The role will focus on target sectors including:

• E-commerce
• Insurance
• Mobility
• Travel
• Telecommunications
• Utilities

You will take ownership of building a high-quality sales pipeline through a combination of creative outbound activity, relationship building, partnerships and industry events. As the owner of the initial qualification process, you will identify and develop opportunities where there is a clear business need, relevant decision-maker and compelling use case before handing qualified opportunities over to the wider sales team.

• Identify and engage senior decision-makers across target accounts.
• Build and manage a consistent pipeline of qualified sales opportunities.
• Develop creative and effective outbound campaigns across email, phone, Linked In and other relevant channels.
• Conduct initial discovery and qualification conversations to understand business challenges, requirements and potential use cases.
• Apply a structured qualification methodology to assess opportunity quality and sales potential.
• Build relationships with senior stakeholders including Heads of Customer Care, Customer Experience, Operations, COO and CCO-level contacts.
• Attend relevant industry events and conferences to generate new relationships and opportunities.
• Identify and develop potential partner relationships that can support market growth.
• Work closely with the wider sales and marketing teams to maximise pipeline generation and conversion.
• Maintain accurate CRM records and ensure strong qualification and pipeline hygiene.
• Continuously test and improve outbound messaging, prospecting strategies and conversion rates.

Success in the role will be measured against:

• Number of qualified opportunities generated
• Conversion rate from prospect to qualified opportunity
• Quality and accuracy of opportunity qualification
• CRM and pipeline hygiene

We are looking for someone with 3+ years' experience in B2B sales or business development, ideally within a SaaS, technology, BPO, consulting or Customer Experience environment. You should have:

• A proven track record of successful outbound sales and pipeline generation.
• Experience with cold outreach, self-sourced opportunities and event-based prospecting.
• Confidence engaging with senior stakeholders and decision-makers.
• Strong written and verbal communication skills in English.
• A commercially minded and consultative approach to business development.
• The energy, resilience and ambition to play a key role in growing a business in the UK & Ireland.
• Experience using Hub Spot or a similar CRM.
• An interest in using AI-powered sales and business development tools to improve productivity and performance.
• A proactive, self-starting approach with the ability to work independently while collaborating effectively with a wider team.
• The ability and willingness to work from a central London office at least 3 days per week.

• Up to £50,000 basic salary + uncapped bonus.
• £80,000 OTE, including an initial ramp-up period.
• The opportunity to play a pivotal role in the growth of an expanding business across the UK & Ireland.
• Significant ownership and responsibility within the sales function.
• Hybrid working, with a central London office.
• 38 days' holiday, including bank holidays.
• Company Mac Book.
• WeWork access.
• Annual team offsites and company events.