Jewellery Sales Associate

Location: Greater London

We're looking for a dynamic, articulate and passionate Jewellery Sales Associate to join our growing luxury brand. This is a pivotal client-facing role centred around in person studio appointments and brand events . You’ll guide clients through our Staples collection in a relaxed, highly personalised setting, combining styling, storytelling, and confident sales.

This role is ideal for someone who thrives in an intimate luxury environment and enjoys building genuine client relationships . Weekend and evening availability, and travel to Central London required.
JEWELLERY SALES ASSOCIATE We're looking for a dynamic, articulate and passionate Jewellery Sales Associate to join our growing luxury brand. This is a pivotal client-facing role centred around in person studio appointments and brand events . You’ll guide clients through our Staples collection in a relaxed, highly personalised setting, combining styling, storytelling, and confident sales.

This role is ideal for someone who thrives in an intimate luxury environment and enjoys building genuine client relationships . Weekend and evening availability, and travel to Central London required.
ROLE OVERVIEW
Contract: Part time
Location Sophie Whitelaw Studio, Central London
Department Sales
Key Responsibilites
:

• Lead client studio appointments, guiding clients through our Staples collection with a personalised approach
• Confidently convert appointments into sales while delivering a relaxed, luxury experience
• Act as a brand ambassador, ensuring every client interaction reflects our aesthetic and values
• Support with studio preparation, appointment setup, and post-appointment follow-up
• Assist with client communications and maintaining CRM notes

ABOUT YOU
You’re a confident, personable and highly polished individual who thrives in a one-to-one, client-facing environment. You understand that luxury is as much about experience as it is about product, and you take pride in delivering both.

• Proven experience in a sales-focused role, ideally within fine jewellery or the luxury secto
• Strong knowledge of jewellery, with an understanding of materials, craftsmanship, diamonds and gemstones
• A confident communicator, able to build rapport quickly and guide clients through a consultative, personalised sales journey
• Commercially minded, with the ability to confidently close sales and contribute to business growth
• Naturally warm and attentive, with a strong focus on client experience and long-term relationship building
• Highly organised with excellent attention to detail, ensuring a seamless studio experience from start to finish
• Comfortable working independently in an intimate studio setting
• A genuine interest in design, fashion, and the luxury landscape
• Flexible and reliable, with availability for Saturday appointments and midweek evening sessions
• London-based (or able to travel easily to Central London)