Travel Sales Manager; -Share

Vacancy Travel Sales Manager (Job-Share, Fixed Term)

Vacancy No

Vacancy No VN1241

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This is a fixed term job share opportunity until June 2027, offering the following working hours:
Wednesday & Thursday 9-5.30pm, Friday 9-5pm, plus evening and weekend shifts pro-rated.

Your Journey Starts with Us

For over 30 years,we’vebeen crafting tailor-made travel experiences that reflect each client’s unique perspective of the world, helping them create truly unforgettable memories. Behind every exceptional trip isa team of passionate experts,andthis is your opportunity to be part of it.

When you join Audley Travel, you become part of a supportive, collaborative community that’sinvested in your success.

We empower our people to thrive through meaningful development opportunities, a culture that celebrates individuality, and an environment where your ideas are heard, valued, and make a real impact.

See more about life at Audley Travel!

As aTravel Sales Manager (internally called Regional Sales Manager), you will be responsible for delivering excellent sales and service results through a team of dedicated Country Specialists.

The Regional Sales Manager role is focussed upon the recruitment, training, management and motivation of their team ensuring Country Specialists are fully able to maximise sales from the initial sales enquiries that arrive in the team, and to actively seek to generate new leads where incoming leads are insufficient.

Key responsibilities include:

• Lead the sales team within your region with drive, energy and urgency to ensure maximum sales are extracted from the available leads.
• Effectively manage the performance of individuals with the team ranging from new starters to high performers.
• Tackle underperformance promptly as per Audley best practice in conjunction with HR and Head of Sales & Service (HoSS).
• In conjunction with HoSS and Head of Programme take responsibility for setting and communication targets for individuals within the team.
• Provide sales training and constant support to Country Specialists within your region and ensure their product knowledge is continually up to date.
• Take responsibility for responding to operational and emergency situations in your region, including issues caused by suppliers, airlines or unexpected events to ensure best results for clients.

You are a proactive and results-driven individual, with experience of managing a successful sales team. You have a proven and consistent track record of excellent sales and customer service and your organisation skills and the ability to manage a high workload are second to none. You will be a clear and confident communicator who is resilient to pressure and have excellent customer service and problem solving skills.

• Comfortable managing others in an inspirational and encouraging way.
• Passionate about travel, possessing a strong appreciation of different cultures.
• Motivated by achieving results through their team and feel at ease negotiating with suppliers.
• Proven skills in customer service and complaint handling are essential.
• Natural organiser, ability to multi task and high attention to detail.

Alongside competitive salaries and benefits that support your well-being,you’llfind a role that inspires you, challenges you, and connects you to something bigger. Ifyou’repassionate about travel and seeking a career that excites, rewards, and grows with you, Audley Travel is where your journey begins.

There’s more:

• Holiday - 25 days rising to 30 days with length of service (full-time equivalent)
• A day off for your birthday
• A day off for volunteering to support a charity, local supportgroupor community work of your choice
• Access to Healthshield health cash plan - money back…