Sales Administrator

Department:
Group Sales

Contract:

Full-time, 12-month fixed-term contract (family leave cover)

We are seeking a Sales Administrator for a 12-month fixed-term contract who can provide administrative support across all High Street channels in the UK, is passionate about books and has an eye for detail.

Please note that we are looking for someone who can join our team as soon as possible and therefore we recommend taking this into account when you are considering applying.

You’ll be part of an award-winning and vibrant global sales team focused on sales of books in the English language. Our focus is on maximizing the global reach of our fantastic publishing programme and fostering strong relationships with partners throughout the bookselling chain, from major retailers and distributors to independent booksellers.

As a Sales Administrator you will provide crucial administrative assistance in all facets of our day-to-day work supporting the High Street accounts (including the independent bookshops, TG Jones, Waterstones, and WHS Travel). You will report into the Head of Sales, and will assist with inputting data across systems, managing orders, completing retailer submission grids, and preparing for retailer meetings. This role offers significant opportunities in publishing and sales, building connections across various departments and imprints within the business.

• High Street support: High Street support including retailer submission grids and financial claim management.
• Meeting & customer preparation: Supporting the High Street sales team with meeting prep and all customer requests.
• Sell-in materials: Supporting the sales team on sell-in material in conjunction with trade marketing.
• Order management: Placing orders including event orders.
• Promotions & submissions: Supporting retailer promotions and award submissions.
• Sales inquiries: Responding to general sales queries over the phone and on Team Desk.
• Editorial copywriting: Writing copy for the Bookseller’s monthly editorial features /Buyer’s Guide.
• PR & event reporting: Creating PR and events round ups for the team and retailers.

• Administrative experience: Experience working in an administrative role.
• Organization & attention to detail: Excellent organizational skills with the ability to adapt to changing priorities while maintaining attention to detail.
• Communication & relationship-building: Ability to communicate effectively while building and maintaining effective working relationships, both internally and externally.
• Systems & tools: Experience working with systems and tools such as MS Office, Google Workspace, and Biblio.
• Team collaboration: Ability to work collaboratively as part of a team.
• Mindset & approach: A highly positive approach with a proactive, solutions-oriented mindset.
• Literary & market knowledge: A passion for books, knowledge of the publishing market and a specific interest in Pan Macmillan’s publishing list.
• Inclusion and representation: An active dedication to promoting diverse voices and inclusive practices, taking personal responsibility for ensuring our workplace and publishing reflect the communities we serve.
• Community: A collaborative approach to building a supportive and vibrant environment.
• Curiosity: A genuine drive for learning and a readiness to embrace different perspectives.
• Integrity: A foundation of openness and honesty, taking responsibility for actions and learning from mistakes.

In return we can offer you a range of great projects, a supportive and collaborative working environment as well as a competitive salary and benefits package.

£28,000