Sales Operations Senior Lead

About dunnhumbydunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.

Tesco Media Tesco Media is the ultimate media partner to brands. Built on unrivalled customer insight, it’s a media owner with soul, scale, and storytelling power. Tesco Media helps brands and agencies connect meaningfully with customers, drive creative effectiveness, and grow at the point of purchase.

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Sales Operations Senior Leadwhoexpectsmorefromtheircareer .Sittingwithinthe Demand & Supply team, this role plays acriticalpartinenablingsalessuccessthroughdata-driven insight,performance analysis,andoperationalexcellence.

You will partner closely with Sales, Product, and Finance teams to optimise sales performance, improve processes, and unlock growth opportunities for global advertisers. This is a highly impactful role that sits at the heart of our commercial strategy—helping toshapehowwemeasuresuccess,identify opportunities,andscaleeffectively.

What you’ll be working on Analyse and interpret sales performance data, providing clear insights to identify growth opportunities across clients and categories

Develop a deep understanding of sales performance, running regular deep dives and working sessions with sales teams to drive improvements

Partner with cross-functional teams, including Finance and Product, to design and deliver dashboards and reporting frameworks

Own and evolve sales performance reporting, ensuring stakeholders at all levels have access to accurate, actionable insights

Monitor and evaluate key sales KPIs, using data to inform decision-making and future strategy

Support sales planning processes, including budgeting, forecasting, and performance tracking

Optimise sales processes, identifying efficiencies and improving ways of working across teams

Shape the future of sales tooling, including CRM systems and data infrastructure, by defining requirements and driving enhancements

What we’re looking for Experience in a sales operations, analytics, or consulting role, ideally within a media, retail media, or advertising environment

Strong commercial acumen with a proven ability to support revenue growth through data and insight

Experience partnering with sales teams and senior stakeholders to influence decision-making

Solid understanding of the digital or retail media landscape

Excellent data analysis and storytelling skills, with the ability to translate complex data into actionable insights

Experience working in cross-functional environments and managing multiple stakeholders

Familiarity with CRM systems and reporting tools

What You Can Expect From UsWe won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process — please let your recruiter know what adjustments would  Benefits Flexible Allowance that can be used towards selected benefits, with any remaining unused allowance paid in salary or directed to pension…