VELYS Clinical Trainer | J&J MedTech | Orthopaedics | North East

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Job Function:
Med Tech Sales Job Sub Function:
Clinical Sales – Surgeons (Commission) Job Category:
Professional

• Cambridgeshire, England, United Kingdom
• Hertfordshire, England, United Kingdom

Are you passionate about orthopaedics and eager to drive the next generation of robotic solutions into the market? We are looking for an enthusiastic and driven individual to join our team as a VELYS Clinical Trainer. This is your chance to be at the forefront of our surgical innovation, bringing cutting‑edge technology to life and transforming patient outcomes.

As a VELYS Clinical Trainer, you will serve as the clinical and technical expert for VRAS. You’ll work directly with surgeons and nursing teams during a comprehensive Hypercare period, ensuring an accounts seamless transition to robotic-assisted surgery for Knee replacements. Your role will include:
Leading the installation and onboarding process for the VRAS system. Delivering exceptional clinical and technical support during initial procedures. Building strong relationships with both clinical and non-clinical stakeholders, while collaborating with our Joints Team to onboard customers. Supporting promotional activities to prospective customers at Local and National congresses and events Reporting to the Regional Sales Manager, you will play a pivotal role in shaping the future of orthopaedic robotics within J&J.

• Act as the VRAS product expert, presenting solutions to a variety of stakeholders across NHS and private healthcare in collaboration with Joints and Capital Sales teams.
• Manage installation logistics and provide technical service to ensure a smooth customer experience.
• Supporting VELYS accounts to drive usage and turn rates
• Guide surgical teams through their initial robotic procedures, sharing best practices and fostering confidence in the technology.
• Deliver comprehensive training to hospital departments, including sterile processing and engineering teams.
• Collaborate with local team to ensure they are adequately trained and supported, enabling them to independently provide robotic case coverage after the Hypercare period.
• Stay ahead of industry trends, competitor products, and the latest robotic innovations.
• Support the rollout of new software updates and product lines
• Troubleshoot technical challenges swiftly and effectively, acting as the first line of service for complex issues.
• Build strong, lasting relationships with customers, providing expert guidance and support throughout their robotic surgery journey.
• Represent the VELYS Robotic‑Assisted Solution at local and national congresses and events, supporting promotional activities to engage prospective customers and highlight the value of our technology.
• Collaborate with internal teams, including Field Service Engineers (FSE) and Digital Surgery partners, to deliver a unified customer experience.
• Work…