Parts Coordinator

Generate Aftermarket bookings through sales of spare parts.

• Responsible for responding to direct and buy/resale client requests for quotation of proprietary and non-proprietary parts as follows:
  • provide initial diagnosis and response.
  • generate proposals as required.
  • execution (order entry, purchasing, scheduling, and invoicing) of order.
• Support Business Development Managers, and Representatives in quotation and execution (order entry, purchasing, scheduling, and invoicing) of orders for proprietary and non-proprietary parts. Facilitate communications between Business Development Managers, Representatives and Customers.
• Assist in promotion and marketing of proprietary and non-proprietary parts as assigned by the Vice President of Sales and Marketing
  • database development and follow-up
  • development/maintenance of price lists/manuals
  • development of promotional tools

• Customer focus / service mindset; alert to customer needs; urgent, responsive.
• Problem solving skills; ability to assess customer problems and propose solutions that improve customer profitability.
• Active listener
• Strong negotiation skills with both customers and vendors
• Strong organizational skills
• Able to work in a cross-functional team environment.
• Able to handle high volume, multiple tasks.

• Fundamental understanding of cooling tower performance, operation, and applications; general mechanical aptitude.
• Ability to use Microsoft Office products including Excel, Work, PowerPoint, Access, and Job Scope.

• Experience in Proposal / Project Management and/or product engineering

• Employee Stock Ownership Program – we are an employee-owned company
• Profit Sharing Bonus – which is paid twice per year
• (k) larity Plan - Voluntary Employee Retirement Savings Plan
• Paid Holidays
• Paid Vacation
• Paid Maternity and Paternity Leave
• Bereavement Pay
• Company Paid Basic Life Insurance equivalent to base salary, with option for Supplemental Life election