Group Sales Executive

Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills,The Maybourne Riviera and The Emory – sixof the world's most renowned hotels, and Surrenne – wellbeing and longevity Member’s Club. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

At Maybourne it is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality.

We are building on the reputation of our heritage properties by pursuing a global vision to lead the future of luxury. This includes curating distinctive and enriching experiences, developing our digital capabilities and superior insights, enhancing our unmatched guest experience, and expanding the number of hotels, spas, and residences around the world.

As a Group Sales Executive you will convert group enquiries for Maybourne. This is an important role as it generates key revenue for Maybourne in both accommodation and events.

• Qualify leads from varying sources to ascertain business potential for groups and events at all Maybourne properties.
• Provide timely group proposals based upon qualification information and venue suitability.
• Negotiate with the client to ensure we are competitive with the competitive set and convert group business.
• Work with the Sales Team to identify potential sources of groups and events business by analysing evidence of buyer activity in competitor hotels, trade directories and following up referred sales leads as required.
• Ensure information is entered into Salesforce correctly and within company entry standards.
• Arrange site inspections for the Account Managers and attend in person when required.
• Issue contracts upon successful negotiation, this includes calculating deposits and understanding cancellation policies.
• Pro-actively follow up on all tentative bookings, keeping the Director of Groups, Sales and Sales/Account Manager informed as to the progress of all bookings.

You are spirited, with an unwavering passion for exceeding expectations at every turn. Warmth and approachability define you, and collaboration is second nature. You possess an ambition that not only drives your personal growth but also elevates the team around you, inspiring excellence daily. Your innate curiosity and keen attention to detail allow you to anticipate needs effortlessly. For you, this is not just a job—it’s the next chapter in an extraordinary career.

At Maybourne, you’ll discover a vibrant, supportive community that celebrates creativity, entrepreneurial spirit, and innovative thinking. Our nurturing environment empowers you to bring your ideas to life and make your mark in every aspect of your role.

We are deeply committed to your growth, offering a range of tailored development opportunities across all levels and specialisms. Whether refining your craft or expanding your horizons, we help you shape a career as unique as you are.

Your dedication and hard work deserve to be recognised and celebrated. That’s why we ensure our rewards are as exceptional as the contributions you bring to Maybourne each day. In return for your hard work and dedication we offer you:

At Maybourne, we are proud to offer a thoughtfully curated selection of benefits…