Vice President, Sales & Client Development. Retail, CPG, Media, Tech, S&E

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• Job Identification 14964
• Posting Date 06/02/2026, 10:33 AM
• Job Role BU Growth-Account Management
• Experience (In Years) 12-15
• Job Location United Kingdom

EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others.

EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect.

We are headquartered in New York and have more than 60,000 employees spanning six continents. For more information, visit

BU/Segment:
International Growth Markets. Retail, CPG, Media, Tech, S&E

Location:

London, United Kingdom (Flexible hybrid working)

Employment Type:

Permanent

This role combines new business acquisition with strategic account management, bringing end-to end ownership across the client lifecycle—from initial engagement to long-term growth and retention. The incumbent is responsible for originating, shaping, and closing complex enterprise deals, while also managing and expanding key client relationships. Acting as a trusted advisor to senior stakeholders, the role focuses on aligning client priorities with the organization’s capabilities, delivering measurable outcomes, and maintaining high levels of client satisfaction.

It requires strong executive presence, the ability to influence decision-making, and the agility to navigate multistakeholder environments.

In parallel, the role drives sustained revenue growth and profitability across both new and existing clients through renewals, expansions, cross-sell, and upsell. It involves leading large, multi-year opportunities, managing pipeline and commercial outcomes, and partnering closely with sales, delivery, and cross-functional teams to execute effectively.

The position demands a balance between front-end hunting and disciplined account management— ensuring not only successful deal closure but also the development of durable, high-value client partnerships over time.

• New Logo Acquisition & Market Growth
  - Own new logo acquisition, originating, shaping, and closing large, complex deals by positioning integrated Data, Digital, and AI solutions
• Strategic Account Growth & Business Development
  - Own and orchestrate the vision and strategy for growth across key elements of assigned strategic accounts, identifying new business opportunities and expanding relationships across client entities and subsidiaries.
• Drive Data & AI-led growth strategies across strategic accounts, expanding footprint and unlocking new revenue opportunities across subsidiaries
• Develop and execute comprehensive account plans aligned to revenue, growth, and margin targets, ensuring delivery against commitments and consistent value creation for the client.
• Client Relationship Management
  - Build and sustain strong relationships with senior client stakeholders (CIOs, CDOs, CAOs, and business leaders), ensuring alignment between client objectives and EXL’s service offerings.
• Proactively manage client expectations, foster trusted partnerships, and demonstrate executive presence while engaging with leadership across levels within the client organization.
• Sales Strategy & Execution
  - Lead end-to-end sales cycle from prospecting to closure, ensuring strong pipeline creation, disciplined execution, and consistent revenue growth
• Sales & Revenue Growth
  - Deliver account growth through…